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Customer Account Specialist - Southern Ohio

General Mills

General Mills

Customer Service, Sales & Business Development
Multiple locations
Posted on Dec 12, 2024

Job Description

OVERVIEW

As a Customer Account Specialist (CAS) you will drive incremental volume growth and sustain existing volume by owning relationships with operators and selling company product lines across our K12, Colleges & Universities, Healthcare, Commercial, and other Non-Commercial channels. The Region of Southern Ohio, Kentucky, and Indiana is looking for a CAS in the Southern Ohio and Kentucky geography.

You will work closely with the Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical distributor and industry events (i.e. Food Shows, Distributor Sales Meetings, etc.).

Candidates will demonstrate a strong sense of drive and urgency to close sales for the region’s operator business and the ability to work closely with Account Executives in the territory. It will be essential to build strong relationships with key operators; proactively and strategically pursue opportunities with operators; have strong written & verbal communication skills; and the ability to work on a team and independently.

In this role, you will have exposure to an experienced General Mills Region Manager & Account Executives to guide your development; best-in-class tools and technology to help you succeed; a peer group for support; a myriad of foodservice operators as customers; and distributor selling teams. High performance in the role can open future opportunities to move up in the organization. The candidate will acquire valuable skills and experience. Southern Ohio is a mid-size metropolitan area with many interesting, warm, and friendly people. There are many amenities for active lifestyles and is a great place to live. The role will have a strong support system from a cohesive, high-performing team of experienced CAS and Account Executives.

This role is in Southern Ohio. Candidates can reside in Southern Ohio or Northern portions of Kentucky.

KEY ACCOUNTABILITIES

Sustain and drive incremental volume

  • Identify and sell General Mills foodservice products to key operators across the territory to grow the volume of the Region.
  • Collaborate with the Region's Account Executives to create pull-through demand for core gaps and innovation.
  • Work closely with DSRs to identify and close operator business opportunities.

Leverage Analytics and tools (i.e. Salesforce, Firefly) to identify and close on new opportunities

  • Develop strategic geographic call patterns to maximize call coverage (16 in-person customer visits per week)
  • Develop and leverage local operator opportunities (product and promotion)

Other Accountabilities

  • Place & activate new items.
  • Support critical distributor and industry events.

MINIMUM QUALIFICATIONS

  • High School Diploma
  • Foodservice Industry Experience (Sales or Operations)
  • Strong interpersonal & communication skills
  • Win as a team (team player)
  • Self-motivated with the ability to maintain workload from remote office
  • Valid driver's license with a good driving record
  • Applicants for this position must be currently authorized to work in the United States on a full-time basis. General Mills will not sponsor applicants for this position for work visas.

PREFERRED QUALIFICATIONS

  • 3+ years of Foodservice industry experience
  • Problem-solving skills
  • Working Knowledge of the Territory
  • Developed relationships with operators in the Territory
  • Tech savvy (Salesforce experience a plus)
  • Mindset to grow within the organization

Salary Range

The salary range for this position is $68700.00 - $103200.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.