Job Description

About Customer Solutions:

Digital Products Engineering (DPE) Commerce enables commerce between General Motors, GM Dealers, and consumers. From online vehicle shopping to service scheduling to buying parts, accessories and digital experiences, DPE Commerce focuses on every phase of commerce. Loyalty is part of DPE Commerce area. We build front-end applications, individual services and platforms-as-a-service, ensuring the best reuse across multiple lines of business (LOBs). We use agile methodologies to validate hypotheses and GM's proven 5-star approach to optimize performance, security, and total cost of ownership.

This position is with the Loyalty tech team helping build GM's Loyalty platform with world class earn/redeem experiences to increase advocacy and engagement of our customers. This critical hands-on role will concentrate on the overall integration design and development for the range of products under the GM Loyalty umbrella.

The Staff MuleSoft System Integration Lead software engineer is responsible for participating in all aspects of the software development lifecycle which includes estimating, technical design, implementation of real time APIs and batch jobs, integrating with Salesforce, documentation, testing, deployment and support of application developed. He / She will work with other IT staff members to ensure the highest degree of functionality and reliability of our infrastructure. This position requires an individual who is hands-on with MuleSoft, detail-oriented, adept in MuleSoft design patterns and approaches to implement business logic to integrate with Salesforce, able to adapt under stressful conditions, can multitask, possesses solid technical communication and customer service skills.

RESPONSIBILITIES:

• Understand and validate integration requirements.

• Performs as Subject Matter Expert (SME) for MuleSoft and Salesforce integrations.

• Create High-level and Low-level Design Documents meeting client requirements, standards and best practices.

• Provide technical leadership to the team for development and integration

• Develop, install, configure and deploy APIs on MuleSoft CloudHub 2.0 platform and integrate with Salesforce.

• Develop Business Process Orchestrations.

• Develop batch processes using MuleSoft and integrate with Salesforce.

• Write automated unit test cases providing acceptable code coverage.

• Co-ordination of implementation with various teams to create development plans, support delivery and test of scalable, reusable, supportable and repeatable architectural and design patterns.

• Perform and provide support for deployment and post go-live.

• Provide technical guidance and mentoring to team members, Onshore and Offshore

• Assist in configuring our MuleSoft environment, including containerization design.

• Architectural solutions/designs to development, testing, deployment and support.

• You define the structure of the system, its interfaces, and the principles that guide its organization, software design and implementation.

• Responsible for the management and mitigation of technical risks, ensuring that the solution services can be realistically delivered by the underlying technology components.

• Conduct in-depth specific code reviews to optimize resource utilization and capabilities, delivered by the vendors that we work with.

• Understand and clarify complex business integration requirements and create scalable/manageable designs.

• Lead small development teams (including vendor resources) in multi-phase, heterogonous work environments, with multiple work streams.

• Develop integrations against Salesforce, Azure API Management and other technologies.

• Test, deploy, support and maintain integration platforms.

• Actively document implementations, so others can easily understand.

• Perform other related duties as assigned.

QUALIFICATION:

• BS in Computer Science, Information Technology or equivalent experience

• 5+ years of leadership experience, including working with vendors.

• 10+ years of hands-on MuleSoft experience gained on company or client projects.

• Must have worked with MuleSoft CloudHub 2.0, and have full-stack experience in configuring MuleSoft 4.x on cloud (AWS, Azure), architecting, designing, developing, testing and deploying Mule 4.x.

• Deep knowledge and hands-on experience developing APIs and batch jobs on MuleSoft platform and integrating with Salesforce.

• Strong command of object-oriented design principles and prevailing design patterns.

• Strong knowledge of REST architectural style and web standards (i.e. JSON, CORS, etc.)

• Experience with other programming languages Java, .Net, Spring, Spring Boot, Kafka, other integration technologies etc. is a plus.

• Good to have familiarity with other Integration platforms such as Azure API Management

• Experience designing and developing RESTful and SOAP services.

• Experience delivering enterprise-wide solutions.

• Working experience with Enterprise Integration patterns and design patterns.

• Working knowledge of application security technologies, i.e. OAuth2, SSO, SAML, etc.

• Experience in working with MuleSoft Connectors (e.g. Salesforce, Apache Kafka) and building custom integrations for Salesforce, batch, enterprise applications, databases, on-premise custom systems and/or other cloud SaaS solutions.

• DevSecOps, CI/CD, Agile, TDD and/or BDD, containerization (Kubernetes/Docker), unit testing and mocking frameworks.

Additional Job Description

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the local Innovation Center three times per week, at minimum.

• Compensation:

  • The expected base compensation for this role is: $181,600- $285,300. Actual base compensation within the identified range will vary based on factors relevant to the position.

  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

• Benefits:

  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Relocation benefits may be provided.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​