Job Description

Work Arrangement: This role is categorized as onsite. this means the successful candidate to report to the GM office full time.

The Role:

GMIT Manufacturing Operation Specialist has on-site responsibility for planning, directing, and coordinating activities pertaining to information technology and business unit objectives in a GM Manufacturing Facility. More specifically, this role will perform tasks requiring on-site support for basic & intermediate level requests for applications, client, network & infrastructure support per the responsibilities listed below. A wide degree of creativity and latitude is expected.

What You'll Do:

• Coordinating and performing work under general direction from their IT manager, in-line with GMIT policies and procedures

• Contact application lead, business owner, and lead business stakeholders by shift as needed

• Lead support for one or more local unique applications, only if the site has local unique applications Initiate

• incident process and follow-up

• Configure PC/printer mappings

• Provide initial troubleshooting of Internet connectivity issues

• Perform asset audits

• Build clients (GMOL/plant floor/wireless) per automated build script

• Support GM managed LAN and WAN network infrastructure hardware, Wireless Network and end device configuration & replacement

• Support the GM managed Supplier network

• Support VOIP and analog/mobile phone devices

• Configure a plant floor scanner, printer

• Audit Telecommunications Closets

• Swap switches with little guidance as needed

• Produce Cornerstone documentation and follow-up on compliance

• Power up/down infrastructure equipment

Additional Job Description

Your Skills & Abilities:

Knowlege and Experience:

Less than 3 years of IT work experience preferred. Newly/fresh graduates with equivalent training record hands-on/knowledge will be considered.

Education:

A bachelor’s degree in Computer science / Engineering or equivalent IT technical discipline in a technical college.

Qualifications:

• MCSA, CCNA, ITIL certificate preferred. Microsoft Servers, VMWare certificate additional.

• In-depth technical knowledge or experience of networking systems including WAN, LAN, firewalls, wireless, cable management and network services.

• Good technical knowledge or experience in server and infrastructure system including deploying, executing, testing, validating, OS updates and patches.

• Demonstrate the end user service support - responding to requests and ongoing day-to-day support at the site level.

• Demonstrate manufacturing plant and site operation support – performing process control, error proofing, quality, production monitoring, and asset management.

• Cross-cultural resourcefulness ability engaging with multicultural and cross functional teams.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.