Job Description

Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to Global Technical Center – Cadillac Tower, in Warren, MI three times per week, at minimum or other frequency dictated by the business.

Relocation:

This job may be eligible for relocation.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

The Role:
Cadillac is seeking a dynamic and detail-oriented Assistant Manager, Dealer Performance. This key team member will report to the Cadillac Manager, Retail Innovation – Dealer Performance. The role is essential in managing all facets of Project Pinnacle (dealer performance & sales consultant bonus program), providing crucial reports on dealer profitability to both internal and external stakeholders, and supporting Cadillac leadership and field organizations.

What You’ll Do (Responsibilities):

Project Pinnacle:

• Support the annual development and implementation of Project Pinnacle, Cadillac’s performance rewards program, to enhance dealer engagement and deliver a luxury customer experience.
• Ensure continuous alignment of all Pinnacle stakeholders to streamline the program and eliminate friction points.
• Lead quarter-close activities with internal stakeholders and Maritz, ensuring accurate dealer performance audits and timely publication of results.
• Monitor program objectives and deliverables, spearheading any necessary developments with GMIT/Maritz.
• Communicate monthly/quarterly updates to dealers and the Cadillac organization regarding program changes.
• Provide DMIT and field training through periodic immersion sessions.

Dealer Profitability:

• Assist in the monthly reporting process on dealer profitability, ensuring clear communication to the Cadillac organization.
• Prepare materials for internal use (Cadillac HQ) and external dealer partners (Dealer Council).

Administrative Support:

• Support the Retail Innovation – Dealer Performance manager with National Dealer Council and Pinnacle/Profitability Subcommittee activities.
• Manage administrative tasks involving third parties, including creating shopping carts, processing purchase orders, collaborating with Purchasing on releases, and reconciling and approving invoices for the Retail Innovation team.
• Perform other ad hoc requests as needed.

Additional Job Description

Your Skills & Abilities (Required Qualifications):

• Bachelor’s degree required
• 4+ years of experience in automotive industry
• High level of analytical skills, proficiency in Power BI & Excel, ability to work with large datasets
• Excellent Communication Skills
• Demonstrated success in developing strong working relationships across many layers of an organization & across cultural boundaries
• Highly effective written and oral presentation skills, ability to summarize complex information and be succinct in delivering it
• Ability to effectively and efficiently manage multiple assignments and complex tasks
• Strong interpersonal skills and demonstrated commitment to teamwork and partnerships
• Ability to learn quickly when facing new problems

What Will Give You a Competitive Edge (Preferred Qualifications):

• Master’s degree in business administration preferred
• Dealer /field experience with dealer operations knowledge preferred

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Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

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