ACDelco Order Management Analyst
General Motors
Job Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The role is responsible for operationally leading and executing backend operation processes of Order Management (Order to Delivery/Procure to Pay), ensuring that processing is done with high quality – accurate, timely and complete.
What You'll Do
Partner and Liaise with Key Stakeholders including but not limited to External/Internal Dealers & Suppliers, Logistics and Purchasing & Supply Chain
Analyze and Interpret data for reporting requirements
Combination of repetitive and ad hoc processes that are more complex and require critical thinking
Ensures compliance with GM Corporate policies and external regulatory requirements
Support internal and external audits
Interacts with internal/external related parties (Stakeholders, Dealers, Suppliers, Logistics, GPSC, Finance Teams, etc.)
Has strong control focus – brings any issues (accounting or control related) forward immediately
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Has a strong focus on process improvements to drive quality accounting and compliance
Frequent contact with others outside of work group to accomplish tasks
Participation in Special Projects (including LEAN/Six Sigma activities) - -eventual leader of such projects
Highly technical in the use of SAP system (t-codes, asset module flow, etc.)
Supports BCP, BIA activities and updates EUCA Files
Additional Job Description
Your Skills & Abilities (Required Qualifications)
BA in Finance/Supply Chain/Accounting/Business or equivalent with strong foundation and experience in a shared service environment
Knowledge of financial reporting implications of transactions within Supply Chain – sourcing, procurement, and customer order delivery
Understanding of US GAAP, IFRS, and SOX /Internal Control Requirements – additionally, continue to attend trainings on these topics to remain adequately informed and knowledgeable.
Basic domain knowledge of Aftersales related processes (Supply Chain, Order Management and Materials Management for CCA)
Working knowledge of SAP and other GM systems as required for the assigned position (systems and level of knowledge necessary will vary – employee must be willing to continuously learn the GM systems landscape and functionality)
Basic understanding of KNIME, Power BI and other automation tool available to GM
Problem Solving and Data Processing
Possesses Continuous Improvement mindset and able to translate it to meaningful projects
Solves and Analyzes Issues, Stretched Goals
Drive for Individual Results
Ability to work cross-functionally
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Basic Communication Skills
Verbally communicates clearly and concisely a need, request, idea or thought to drive action of peers
With help, can tailor communication to address concerns or open conversations in a way that the external partner understands and protects the reputation and confidentiality needs of GM
What Will Give You A Competitive Edge (Preferred Qualifications)
Experience working in a multinational organization and working with colleagues internationally is preferred
Works effectively with others and as part of a team;
Competent/Above-Average English Fluency
Experience in the following:
External Customer and Supplier Management
Administration of Dealer Claims for Vehicles and Parts & Accessories
Calculating and updating prices for Parts and Accessories sold to Allied and Non-Allied Parties
Preparing and releasing monthly price bulletins and reports
Managing Pricing workflow tool for requests to update in SAP purchase and selling prices
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.


Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.


Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.


Accommodations
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