OUR IMPACT

Across Asset & Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.

Marcus by Goldman Sachs

The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity.

Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders play a vital role in upholding the three customer support principles of customer focus, process innovation, and risk management.

YOUR IMPACT

Are you passionate about Customer services and Operations? Do you have a background in risk management and controls operating in the First Line of Defense (1LoD)? We are looking for a senior risk professional to support our business and drive a robust risk culture within the UK Savings business.

Key Responsibilities

• Strategic Risk Oversight: Report to the Head of UK Business Controls to support the Business Risk and Controls team, ensuring a robust business risk management framework that incorporates Risk and Control Self-Assessment (RCSA), control assurance, business resilience, business continuity, and incident management.
• Policy Compliance: Ensure strict adherence to established policies, procedures, and authority levels across multiple cross-functional teams and processes.
• Regulatory & Operational Strategy: Develop and execute strategies to manage Regulatory and Operational Risk, collaborating with 2nd and 3rd line teams to identify risks and manage issues in alignment with firm-wide policies.
• Operational Resilience: Lead adherence to firmwide polies and standards on Operational resilience including Business continuity and Important Business Service obligations and activities
• Event Management and remediation: Support ongoing adherence to issues and events management policies and standards. Working with the business to ensure timely reporting, logging and escalation of operational events and issues.
• Risk Assessment: Complete ongoing risk assessments, analysing existing, new, and emerging risks to estimate their impact on the team and the wider business.
• Global Collaboration: Partner with global Risk teams to ensure alignment in approach, leverage best practices.
• Reporting & Dashboards: Deliver monthly Risk and Compliance dashboards and control testing reports to senior management.
• Risk and Controls Frameworks: Strong knowledge in maintaining enterprise process inventories and operationalizing the firm’s risk and control framework to ensure end‑to‑end governance, traceability, and control effectiveness.

REQUIREMENTS

• Product Expertise: In-depth product and regulatory knowledge across Banking and Savings within a retail banking environment.
• 1LoD Experience: Proven experience in risk management, specifically operating within the First Line of Defense.
• Analytical & Technical Acumen: Excellent business analytical skills with a high degree of attention to detail. Ability to understand complex digital business architecture and leverage technology for risk solutions.
• Communication & Influence: Strong negotiation skills and the ability to influence stakeholders at all levels. Excellent verbal and written communication skills.
• Agility: Ability to thrive in a fast-paced, evolving, start-up environment within a global institution.

Basic Qualifications

• Approximately 5+ years of professional experience within a risk or control function (e.g., Compliance, Audit, or 1LoD Risk).
• In-depth understanding of Operational Risk within a regulated financial environment.
• Comprehensive knowledge of the UK financial services regulatory landscape, including management and legal requirements.
• Bachelor’s degree in Finance, Economics, or a related field preferred.

Preferred Qualifications

• Direct experience in Risk Management within a retail banking or digital consumer finance environment.
• Experience leading teams in a matrixed, global organization.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.