Human Capital Management - HCM Strategy - Vice President - Bengaluru
Goldman Sachs
Bengaluru, Karnataka, India
Summary: Our dynamic HCM Strategy team is seeking an experienced Vice President to drive global, large-scale transformational initiatives. You will be instrumental in leveraging cutting-edge applications and AI to enhance employee experience, deliver quantifiable automation benefits, and build resilient HCM solutions across our firm.
As a Vice President, you will lead strategy, design and delivery of enterprise-wide HCM platforms and solutions critical projects from initiation to completion. You will apply exceptional organizational skills, strategic foresight, and impeccable implementation abilities. A strong focus on integrating systems across the full employee lifecycle – from recruitment to retirement – will be essential. You will collaborate with HCM, technology, and business leaders to define roadmaps, prioritize initiatives, and implement scalable solutions aligned with organizational goals.
We are looking for a seasoned professional with a minimum of 7 years of progressive experience in a fast-paced, complex environment, evidenced by a proven track record of successful product management delivery.
Responsibilities:
- Articulate and lead the HCM product vision and strategic roadmap, aligning with HCM and business objectives.
- Drive the end-to-end lifecycle of enterprise-wide HCM systems and tools, from conception to successful implementation.
- Lead and empower cross-functional teams to deliver complex HCM solutions, ensuring strategic alignment and successful outcomes.
- Develop robust business cases for new products and enhancements, including financial justification (ROI) and key performance indicators.
- Champion a data-driven approach by overseeing user research, stakeholder interviews, and continuous product feedback loops to inform decisions.
- Foster strong partnerships with Data, Engineering, PMO, and HRIS teams to ensure seamless execution and integration.
- Continuously analyze emerging HCM technology trends and drive innovation into the HCM product strategy and roadmap.
- Uphold and ensure adherence to governance, data privacy, and regulatory compliance standards across all HCM products.
- Strategically manage vendor relationships, encompassing platform evaluation, selection, contract negotiation, and ongoing performance oversight.
- Manage vendor relationships including platform selection, contract negotiation, and performance oversight.
Qualifications:
Basic Qualifications:
- Bachelor's degree in Product Management, Business Administration, Computer Science, Engineering, or a closely related field.
- Minimum of 7+ years of progressive experience in product management, leading the strategy, development, and launch of complex, large-scale products, preferably within the financial services industry or a similarly regulated, fast-paced environment.
- Demonstrated expertise in the full product lifecycle management of AI and automation-driven solutions, from conceptual design and strategic planning to successful launch and sustained adoption.
- Proven ability to strategically prioritize, define, and manage a diverse product roadmap, consistently delivering high-value features and solutions that meet market needs and exceed stakeholder expectations.
- Strong understanding of global HCM service delivery operations across compensation, benefits, mobility, payroll, and related functions.
- Exceptional organizational acumen and advanced time management capabilities, adept at navigating complex product interdependencies and driving efficient execution across global, cross-functional teams.
- Proficiency with enterprise-grade product management platforms (e.g., Jira), analytics tools, and collaboration software.
- Superior executive-level written and verbal communication skills, with the ability to articulate complex concepts, influence diverse stakeholders, and present effectively to senior leadership.
- Highly analytical with advanced strategic problem-solving and critical thinking abilities, capable of identifying root causes, anticipating challenges, and developing innovative solutions.
- Proven ability to thrive both independently and as a collaborative leader within a matrixed organizational structure, fostering teamwork and accountability.
- Agile Product Owner/Scrum Master, or other relevant product management certifications are highly desirable.
Preferred Qualifications:
- Experience in HCM technology, service delivery, or enterprise workflow platforms, with hands-on ServiceNow HRSD configuration experience.
- Expertise in Case Management, Knowledge Management, Employee Center, Service Catalog, Flow Designer, playbooks, and automation.
- Experience implementing AI-enabled ServiceNow capabilities (predictive intelligence, knowledge recommendations, semantic search).
- Experience with enterprise HCM systems including Oracle HCM Cloud.