Transaction Banking, Client Relationship Management, Vice President

Goldman Sachs

Goldman Sachs

Customer Service

New York, USA

Posted on May 6, 2026

Transaction Banking

Goldman Sachs Transaction Banking (TxB) is a modern and digital-first transaction banking solution to serve our clients. The business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, TxB is the alternative to legacy platforms. We’re a team of diverse experts helping our clients to build the future of their Treasury.

Role Summary

We are seeking a Vice President to join our Client Relationship Management (CRM) team within Transaction Banking. Client Relationship Managers serve as the primary point of contact for our strategic corporate relationships, with responsibility for shaping and executing the front‑to‑back client experience. In this role, the Vice President will deliver a best‑in‑class client experience across payments, receivables, liquidity, and foreign exchange solutions. By collaborating with cross‑functional stakeholders across Coverage, Product, Operations, Risk, and Legal, the role focuses on delivering against client objectives, supporting growth opportunities, and reducing cost‑to‑service.

Responsibilities

  • Deliver measurable impact to client relationships and demonstrate strong ownership, follow‑through, and discipline to operate credibly with senior treasury and cash management stakeholders.
  • Serve as the internal champion for your clients, advocating for client needs to prioritize product enhancements, strategic projects, and process improvement activities.
  • Coordinate across internal stakeholders (Coverage, Product, Operations, Risk, Compliance, and Legal) to resolve complex queries and execute client initiatives.
  • Develop analysis with transaction volumes, balances, operating performance, product utilization, and client sentiment to identify team and business streamlining opportunities.
  • Analyze, prepare, and deliver client reviews, internal reporting, and other executive‑level presentations as a SME on the front-to-back factors impacting your clients.
  • Monitor and analyze KPIs and operational business metrics to identify risks, trends, and improvement opportunities.

Basic Qualifications

  • Bachelor’s Degree with 6+ years of experience in finance, client coverage, and/or relationship management.
  • Strong knowledge of corporate banking and treasury products and client workflows (ACH, Wire, RTP, FX, liquidity, and connectivity channels).
  • Demonstrated ability to apply analytics and data‑driven insights to client discussions and internal stakeholder reporting.
  • Advanced proficiency in Excel (modeling, pivots, analysis) and PowerPoint (executive storytelling).
  • Experience operating in fast‑paced, high‑accountability environments.
  • High attention to detail, judgment, and execution discipline with a focus on risk management.
  • Strong written and verbal communication skills.

Preferred Qualifications

  • Experience with KYC, Onboarding, Implementations for Corporate Banking or other finance related industries.
  • Experience building and/or developing dashboards, reporting, and workflow tools.
  • Comfort working in highly matrixed, cross‑functional teams as an independent and team contributor.
  • Certified Treasury Professional (CTP) designation.

About Goldman Sachs

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers .

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https:// www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2025. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Salary Range
The expected base salary for this New York, New York, United States-based position is $100000-$235000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.

Benefits
Goldman Sachs is committed to providing our people with valuable and competitive benefits and wellness offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are generally available to active, non-temporary, full-time and part-time US employees who work at least 20 hours per week, can be found here.