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Onboarding and Offboarding Operations Program Manager, gTech

Google

Google

Operations
Hyderabad, Telangana, India
Posted on Feb 8, 2024

Minimum qualifications:

  • 11 years of experience in vendor management, process reengineering, program management.
  • Experience implementing initiatives/projects in a change-oriented vendorized environment.
  • Experience managing vendor operations and compliance in an extended workforce/scaled ecosystem.

Preferred qualifications:

  • Experience in developing quantitative models, deriving insights, leading executive presentations and presenting them in a meaningful and simple manner to drive fact-based decision-making.
  • Experience with google vendor operations including extended workforce to enable development of pragmatic action plans.
  • Ability to manage scaled communications, feedback loops, and escalations channels.
  • Ability to lead change management efforts by partnering with cross-functional partners and supplier’s leads to plan, communicate, and execute operational change and incorporate on the ground feedback real-time.
  • Ability to lead escalation channels and oversee remediation of escalations related to improvement programs in real-time.