Video Specialist, gTech Customer Experience

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
  
• 1 year of experience working in customer relationship development, account management, media consulting, or a similar role.
  
• Experience in Digital Advertising and Campaign Management.
  
• Experience in YouTube and Campaign Planning.
  

Preferred qualifications:

• Experience with media agencies, digital media solutions, or service delivery management.
  
• Ability to develop and deliver effective messages/presentations to a variety of audiences including executive leaders, Sales teams, and clients.
  
• Excellent communication skills, with ability to absorb complex concepts and communicate them to a non-expert audience.
  
• Effective project management skills with the ability to oversee multiple, simultaneous solutions, supported by internal teams.
  
• Excellent problem-solving and investigative skills, with effective business acumen.
  

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Manage a book of business, working across the entire business cycle and plan, pitch (together with Sales teams), implement, and optimize.
  
• Understand the client’s business goals and lead a holistic YouTube ad strategy in Google Ads.
• Collaborate effectively with vendors and Sales teams to drive growth plans for our large advertisers. Develop and apply knowledge of the market and engaged environment for vertical and sub-verticals in solutions offered.
  
• Help product teams by identifying and defining feature requests and product feedback.
  
• Collaborate effectively and build relationships with external clients to help them achieve success with their YouTube campaigns, driving product adoption and business growth.