Cloud Technical Solutions Engineer, Data Analytics
Cloud Technical Solutions Engineer, Data Analytics
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- 4 years of experience reading or debugging code in one or more of the following: Java, C, C++, .NET, Python, Shell, Perl, JavaScript.
- 4 years of experience in technical support, professional services, software development, or product operations management.
Preferred qualifications:
- Experience with SQL database administration, open source software communities, Cloud networking solutions, or distributed computing.
- Experience in data analytics, warehousing, Extract Transform and Load (ETL) development, data science, or other Big Data applications.
- Experience in technical consulting on database design and architecture supporting large enterprise customers with high Service Level Objective (SLO) and Service Level Agreement (SLA) requirements.
- Experience working in distributed applications or micro-services in a cloud based environment (e.g., Docker, Kubernetes).
- Experience working in a dynamic organization with cross-collaboration across functions.
About the job
The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Develop an understanding of Google Cloud's data analytics (e.g., BigQuery) and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer reported issues, building tools, and faster diagnosis.
- Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud.
- Work as a part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard work hours/shifts, and may include weekend work.
- Understand customer issues, advocate for their needs with internal teams, including product and engineering teams and drive high-quality production.
- Work with customers on their production databases to resolve issues and achieve product readiness, availability, and scale.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.