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Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities (장애인 채용)

Google

Google

People & HR, Customer Service
Seoul, South Korea
Posted on Nov 4, 2024

Associate Customer Engineer, Google Cloud, gReach Program for People with Disabilities (장애인 채용)

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GoogleSeoul, South Korea
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This role is exclusively for people who have/or are in the process of applying for a government-issued disability certificate.

해당 직무는 정부에서 발급한 장애인 증명서를 소지하고 있거나 신청할 자격이 있는 사람들만 지원 가능합니다.

Minimum qualifications:

  • Bachelor’s Degree in relevant STEM field (e.g., Computer Science, Information Systems, Management Information Systems) or equivalent practical experience.
  • Experience working with Databases, Web Technologies, Machine Learning, AI or Cloud Foundations (e.g. cloud computing) through certifications, internships, coursework, or relevant practical experience.
  • Experience in customer service, communication, or leadership.
  • Ability to communicate in English and Korean fluently to collaborate with colleagues and complete tasks and projects.

Preferred qualifications:

  • Experience developing programs/scripts in C++, Java, Python, SQL or experience in infrastructure/system administration.
  • Experience building or troubleshooting websites or web applications using web technologies (e.g., HTTP(S), JavaScript, APIs, TCP/IP, DNS).
  • Experience in systems software and algorithms, working with Linux/Unix. Experience in database design and SQL query construction.
  • Experience leading entrepreneurial efforts, outreach within organizations, and/or in project/product/program management.
  • Ability to adapt your message to stakeholders and present technical materials. Excellent organizational, problem-solving, or troubleshooting skills.

About the job

The gReach Learner Program is a paid upskilling program for recent university graduates and early-career industry candidates with disabilities where participants will receive on-the-job-training and work on a range of projects for one year. The goal of the gReach program is to provide participants from underrepresented groups with the opportunity to grow their career as professionals.

We welcome individuals who are willing to grow as professionals through the learning experience at Google. To get familiar with Google’s tools, technology, and culture, you'll acquire fundamental and on-the-job training experience, and be assigned to a role. As a gReach Associate, you'll work on one large project, complete smaller projects, or do the day-to-day work to support the business. You will closely work with team members who will help identify project goals. You'll contribute to the business, collaborate with others, and have the opportunity to add long-lasting value beyond the conclusion of the gReach program.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Help build creative solutions to challenging customer needs using Google Cloud. Improve product feature offerings by providing customer feedback to internal cross-functional teams including Product Management and Engineering.
  • Collaborate with customers and other Googlers to manage and drive successful adoption of Google Cloud. Help develop recommendations for solution architectures and consulting services.
  • Guide customers through the entire innovation lifecycle, building strategic roadmaps and driving achievement of key milestones.
  • Solve customers' operational issues through problem solving and technical troubleshooting, while working with internal teams to drive resolution. Help customers get answers to product questions.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.