Engineering Analyst Lead, Account and Device Intelligence

Minimum qualifications:

• Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Math, Physics, etc.), or equivalent practical experience.
  
• 5 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
  
• 5 years of experience managing projects and defining project scope, goals, and deliverables.
  
• Experience in one of the following areas: deriving actionable insights, root-causes, and intelligence from data sources, rolling out security policies, measuring and communicating impact, cyber security, protecting accounts against any form of cyber threat, or using AI to automate processes or operations.
  

Preferred qualifications:

• Experience in data analysis and related tools.
  
• Experience in account security, network engineering, malware, or signal usage topics.
  
• Excellent problem-solving and critical thinking skills.
  

About the job

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

In this role, you will be working with Product Management, Software Engineering, Machine Learning, Anti-Abuse and Security Engineers, Policy, Sales, and Review teams in devising strategy to prevent cyber threats. You will be working on developing data driven insights to improve the review operations, identifying new trends in foundational fraud abuse, automation of processes and enforcement, feature engineering/signal development of Machine Learning model improvements, reverse engineering, and developing intelligence on threat actors to stay one step ahead of cyber security threats.

At Google we work hard to earn our users trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Build an Artificial Intelligence (AI) based capability leveraging our transformers based detection system to evolve and automate incident response, while generating threat intelligence that is relevant to protect Google accounts.
  
• Apply our threat intelligence to be ready to respond to new adversarial campaigns.
  
• Manage the response to incidents aiming Google accounts, including the special response in the case of severe incidents in collaboration with software engineering.
  
• Work with our team to scale the operational work required to protect Google accounts, such as managing low severity escalations and alerts, and maintaining the ground truth quality. Provide the training required and work with software engineering to get tooling improvements as needed.
  
• Set technical direction for the Trust and Safety Account and Device Intelligence (ADI) analysts, growing and retaining talent.