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Customer Engineer, Cloud Migration Specialist, Google Cloud

Google

Google

Customer Service
Sydney, NSW, Australia
Posted on Dec 16, 2024

Customer Engineer, Cloud Migration Specialist, Google Cloud

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GoogleSydney NSW, Australia; Melbourne VIC, Australia
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At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sydney NSW, Australia; Melbourne VIC, Australia.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing role.
  • Experience working as a technical engineer in a cloud computing environment.
  • Experience working as a member of a Professional Services/Systems Engineering team or in a customer-facing role.

Preferred qualifications:

  • Experience with private, hybrid, or public cloud technology, migrating Windows or Linux, including virtualization (e.g., VMware).
  • Experience with data centers consolidation, relocation, migration, or virtualization projects.
  • Experience in architecting and developing software or infrastructure for scalable, distributed systems.
  • Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
  • Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer, you will work with the Sales team to introduce Google Cloud to our customers. You will help prospective, existing customers and partners in understanding the potential of Google Cloud, develop creative cloud solutions and architectures to solve the business issues, and solve any potential technical roadblocks. You will help assess workloads for migration, plan the necessary steps, and help coordinate migration processes.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Assess current application and infrastructure setup for our customers. Assist in creating and executing migration plans.
  • Troubleshoot and partner with operations, support, engineering or other functions to ensure successful migrations. Travel to customer sites, advocate at conferences, and other related events as needed.
  • Conduct technical sessions for internal teams, partners, and customers. Manage technical success and accelerated business growth.
  • Assist with creating cloud migration strategies, defining architecture, collaborating to create migration plans, and designing the orchestration of plans. Demonstrate and prototype Google Cloud product integrations in customer/partner environments.
  • Identify and qualify migration opportunities, address key customer technical objections, and develop the strategy to resolve technical blockers.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.