Customer Engineer, Federal Civilian Agencies, Public Sector
Customer Engineer, Federal Civilian Agencies, Public Sector
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience promoting technology solutions to US Federal Civilian agencies.
Preferred qualifications:
- Experience developing architectures and mission solutions using API management, microservice frameworks, PaaS, and container orchestration systems, or other applicable platforms.
- Experience with Big Data technologies or concepts: analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.
- Experience leveraging Artificial Intelligence/Machine Learning solutions to solve customer challenges.
- Knowledge of regulatory and compliance frameworks, Federal Risk and Authorization Management Program (FedRAMP) or Federal Information Security Management (FISMA).
- Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space.
About the job
In this role, you will deliver what is helpful for the customer. You will assist fellow Googlers by problem-solving the technical issues for our customers. You will liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google cloud products.
You will work with Technical teams to differentiate and communicate the growth of Google cloud to our clients. You will help prospective customers and partners understand the Google Cloud explaining technical features, helping customers design architectures, engaging in proof-of-concepts, and troubleshooting potential issues. You will also travel to customer sites, conferences, and other events.
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
The US base salary range for this full-time position is $142,000-$214,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Identify business and technical requirements, conduct technical discovery, and architect client solutions to meet gathered requirements.
- Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
- Deliver product messaging for the Google cloud platform by using whiteboard and slide presentations, product demonstrations, white papers, trial management, and Request for Information (RFI) response documents.
- Drive recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution providing best practice advice to customers to optimize Google cloud platform effectiveness.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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