Logistics Operations Manager

Minimum qualifications:

• Bachelor's degree in Business, Logistics, Operations, Engineering, or a related field, or equivalent practical experience.
• 7 years of experience in domestic and international environments managing vendors (e.g., suppliers, manufacturers) or Third-Party Logistics.
• 7 years of experience in a customer or client-facing role supporting logistics operations.

Preferred qualifications:

• Master's degree in Business Administration, or a related field or CSCMP certification.
• 7 years of experience analyzing data and generating business insights in order to guide business decisions.
• Experience with data center logistics.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

In this role, you will be the leader of how Google optimizes logistics processes while incorporating current industry standards and best practices. You will be responsible for process improvement recommendations, change management, standardization of user documentation, creating processes that motivate action and interacting with all partner teams. You will lead new project initiatives for the Americas server operations logistics with a duration of three months to two years, create Business Requirements Documents (BRD), work with key stakeholders, motivate innovation, understand operational impacts and create presentations or documents for the leadership team.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $129,000-$191,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities

• Own the day-to-day logistics operations management of multiple data center locations.
• Create, lead, and support cross-functional company initiatives/projects.
  
• Manage third-party logistics partners with associates on their teams dedicated to our account. Manage and monitor metrics for Key Performance Indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements.
• Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.
  
• Recognize improvement opportunities to the cost or quality of services to be provided. Be proactive in turning these thoughts into a documented business case, present the business case to your peers and management for approval, and provide ongoing project management.