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Supervisory Human Resources Specialist (Benefits and Retirement)

GSA

GSA

Accounting & Finance, People & HR, Operations
USD 126,563-185,234 / year
Posted on May 6, 2025

Summary

As a Supervisory Human Resources Specialist, you will serve as the Director of the agency's Benefits and Retirement Center.

Location of position: This position is within GSA's Office of Human Resources Management

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Overview

  • Accepting applications
  • Open & closing dates

    05/05/2025 to 05/09/2025

  • Salary

    $126,563 - $185,234 per year

    Locality pay will be determined upon selection.

  • Pay scale & grade

    GS 14

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    Locations

    • Lakewood, CO Few vacancies
    • Washington, DC Few vacancies
    • Kansas City, MO Few vacancies
    • Raleigh, NC Few vacancies
    • Show more locations (2)
    • Fort Worth, TX Few vacancies
    • Tacoma, WA Few vacancies
  • Remote job

    No

  • Telework eligible

    No

  • Travel Required

    Occasional travel - Occasional travel may be required.

  • Relocation expenses reimbursed

    No

  • Appointment type

    Permanent

  • Work schedule

    Full-time

  • Service

    Competitive

  • Promotion potential

    15

  • Job family (Series)
  • Supervisory status

    Yes

  • Security clearance

    Not Required

  • Drug test

    No

  • Position sensitivity and risk

    Moderate Risk (MR)

  • Trust determination process
  • Financial disclosure

    No

  • Bargaining unit status

    No


  • Announcement number

    CR-2025-0029

  • Control number

    836442100

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This job is open to

Clarification from the agency

Your application will be considered if you are a: • GSA employee in the Office of Human Resources Management • GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

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Duties

As a Supervisory Human Resources Specialist, you will perform the following duties:

  • Plan, organize, and direct a responsive National shared service center that includes the functional areas of employee benefits/retirement, transaction processing, workers compensation and electronic personnel records.
  • Participate in the formative stages of management planning; represent and advise agency officials in relating program requirements to human resources staff; encourage management actions that will contribute to an improved HR process and system, and identify potential problems and propose modifications to plans and practices that will avert them.
  • Represent the agency on human resources matters with representatives of other Federal agencies, business/industry, state and local governments, civic and professional groups, unions and other employee organizations.
  • Supervise a subordinate staff that performs work in various functional areas within benefits and retirement. Ensure staff of the center is trained to advise/assist regional employees, managers, and supervisors to carry out benefits and retirement responsibilities, to meet HR needs arising from daily agency operations, and to assist employees in resolving work related and other problems that may affect employee performance.
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Requirements

Conditions of Employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Serve a one year probationary period, if required.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Serve a one year supervisory or managerial probationary period, if required

Qualifications

For each job on your resume, provide:

  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-14 salary range starts at $126,563 per year.

SPECIALIZED EXPERIENCE:

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Specialized experience is experience advising on human resources issues and assisting in the administration of a Human Resources benefits and retirement program. This includes ensuring compliance with policies, regulations, and best practices, and participating in the planning, development, and implementation of initiatives to improve or modernize systems and processes.

Education

This job does not have an education qualification requirement.

Additional information

Bargaining Unit Status: This position is ineligible for the bargaining unit

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.

1. Skill in developing, administering, and directing an employee benefits program, including executing human resources policies embodied in laws, Executive orders, regulations, agency policies or otherwise.

2. Knowledge of advanced HR principles, concepts, regulations, and practices, analytical methods and techniques, and seasoned consultative skill sufficient to resolve HR benefits & entitlements problems not susceptible to treatment by standard methods.

3. Ability to communicate and collaborate with individuals and groups to convey ideas and facts about the agency’s position and goals, to include working effectively with others and fostering partnerships.

4. Ability to plan, organize, execute monitoring, and evaluate people, performance, and program requirements, while guiding and directing a group of individuals toward the accomplishment of program goals and objectives.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.


You may preview questions for this vacancy.
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Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

GSA OIG Employees: Submit latest SF 50 (other than award SF 50)

If you are CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

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How to Apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.

If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.

To begin, click the Apply Online button on the vacancy announcement.

  • Sign in or register on USAJobs and select a resume and documents to include in your application.
  • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
  • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
  • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).

Need Assistance?

  • Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
  • Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline

You must receive HR approval before deviating from these instructions.

Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

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Agency contact information

Nicole Royster
Phone
202-320-2424
Fax
000-000-0000
Email
Nicole.Royster@gsa.gov
Address
GSA, Office of Human Resources Management
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States

Next steps

After the closing date/deadline:

  1. ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
  2. REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
  3. SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
  4. FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
  5. FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

Thank you for your interest in working for U.S. General Services Administration!

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