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Human Capital Operations Associate

Houlihan Lokey

Houlihan Lokey

New York, USA
Posted on Tuesday, March 19, 2024

Business Unit:

Human Capital Group


CORP - Corporate


Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm’s commitment to client success across its advisory services. The firm is the No. 1 investment bank for global M&A transactions under $1 billion, the No. 1 M&A advisor for the past eight consecutive years in the U.S., the No. 1 global restructuring advisor for the past nine consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by Refinitiv.


The HCG Operations Associate will be responsible for assisting with day-to-day process administration and employee data management, along with regularly occurring HR tasks and special projects.

The appropriate candidate will be detailed oriented, accuracy focused, highly organized, flexible with an ability to learn and adapt quickly, have a systems/process and growth mindset, a technologically-capable self-starter with excellent written and oral communication skills, and have a strong client service orientation.

The role will continuously evolve as the HCG team enhances current processes and procedures and implements new technology solutions.

This role is a great opportunity for a candidate who is eager to gain foundational experience in Human Resources and have exposure to the various competencies within Human Resources.


  • Oversee administration of onboarding process – initiate hire and onboarding for new joiners in Workday, complete e-verify process, monitor new hire onboarding dashboard, and manage new joiner inquiries.

  • Serve as primary point of contact for all core HR data entry and transaction processing – manage new hire and existing employee data transactions within Workday, maintain payroll change notices and transaction trackers, etc.

  • Play a lead role in coordinating the administrative aspects related to onboarding and offboarding – e.g. assistance in document preparation, materials assembly, drafting email communications, working with the various teams to define administrative processes etc.

  • Support client groups with employee changes and separations processing by preparing paperwork in connection with promotions, transfers, terminations, etc.

  • Draft offer letters, manage approvals, and correspondence with candidate.

  • Maintain organization and tracking of employee files – create new employee e-files, maintain documentation within server files and Workday, implement and execute HR document retention procedures in alignment with legal advice and firm practice.

  • Own the quality and accuracy of all core data managed within Workday and various trackers – identify and conduct regular audits to ensure data integrity, coordinate with other team members to resolve data concerns, questions and issues.

  • Serve as key payroll contact – ensure that the payroll team is informed of all required employee payroll actions (new hires, terminations, special payments etc.) by preparing necessary paperwork and coordinating with team to ensure timely payment processing.

  • Respond to inquiries in the HCG Operations inbox and to ad-hoc reporting requests from the HCG team and other client groups.

  • Assist with various administrative actions related to strategic initiatives – document preparation, materials assembly, drafting email communications, etc.

  • Assist with process improvements and system implementations/ upgrades by providing feedback on design and testing assistance.

  • Provide support related to domestic immigration case management – preparing paperwork and coordinating communications with employees, candidates and/or managers.

  • Manage background checks process – review progress reports, coordinate with candidates to obtain any additional information needed, consult with legal on any flags that arise.

  • Ensure that appropriate labor law posters and notices are distributed and displayed in each office.

  • Complete verbal and written requests for Employment Verifications.

  • Special projects and other duties as needed.


  • Bachelor’s Degree preferred


  • Minimum 4 years of experience working in an administrative or process driven role, preferably for a Human Resources department within a financial services/corporate environment.

  • Prior data entry and/or experience with an HRIS system preferred.

  • Proficient knowledge of Microsoft Word, Excel and PowerPoint.


  • Requires strong attention to detail, highly organized, and process-driven mind-set.

  • Good communication and interpersonal skills, and a strong client service and team orientation.

  • Demonstrated ability to multi-task and “keep many balls in the air simultaneously”, flexibility and willingness to assist where needed, comfortable receiving direction/filtering requests from multiple people and understanding how to prioritize/set expectations, and ability to maintain a sense of calm under pressure.

  • Requires ability to maintain highly confidential and sensitive information in compliance with HR and Firm policies.

  • Highly proactive and a demonstrated ability to research and leverage available resources to accomplish the task at hand.

  • Good judgment as to when to escalate issues vs. solve problems independently.

Salary Range

Houlihan Lokey is committed to providing its employees with an exciting career opportunity and competitive total compensation package, which may include other components such as discretionary incentive compensation. The firm’s good faith and reasonable estimate of the possible salary range for this role at the time of posting is:


Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate’s relevant qualifications, skills, and experience and the location where this position may be filled.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.