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Office Manager

Houlihan Lokey

Houlihan Lokey

Operations
Tokyo, Japan
Posted on Jul 12, 2024

Business Unit:

Office Management Group

Industry:

CORP - Corporate

Overview

Houlihan Lokey (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. The firm serves corporations, institutions, and governments worldwide with offices in the United States, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm’s commitment to client success across its advisory services.

Houlihan Lokey is the No. 1 investment bank for all global M&A transactions, the No. 1 M&A advisor for the past seven consecutive years in the U.S., the No. 1 global restructuring advisor for the past eight consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 20 years, all based on number of transactions and according to data provided by Refinitiv.

Description

The Office Manager is an integral member of the firm’s Office Management Group and is involved with every aspect of management of the Tokyo office. Primary responsibilities include management of the day-to-day operations of the Tokyo office, ensuring high standards of customer service to support the employees and clients/visitors to the office. The Office Manager must establish relationships with service providers and manage contracts to ensure that service levels are maintained and within budget. This role will also supervise the temp staff, manage the on-site health and safety protocols, and oversee the maintenance of physical property in the office, such as office/conference room equipment and technology, stationery and supplies, and furniture. The Office Manager will support the business heads in implementing a range of changes as they relate to the Company’s goal of globalization and policies and procedures to increase the effectiveness and efficiency of the Tokyo office. As required, the Office Manager may be tasked with overseeing select aspects of general affairs and legal matters in coordination with members of the Human Capital Group and/or Legal and Compliance.

Specific Responsibilities:

  • Ensures efficient management of the facilities and office property; recommends additions and alterations to the physical property

  • Follows standard operating procedures for office opening and closing requirements, security, including security passes and security protocols, emergency preparedness and business continuity, and maintenance of exceptional levels of office appearance. Requires continuous follow-up of these areas to ensure compliance.

  • Oversees the hiring and management of temp staff. Provides complete supervision of temp staff in executing their daily responsibilities and supporting the overall operational goals of the Tokyo office.

  • Identifies, directs and monitors the procurement and expense targets of all office needs for office supplies, forms, and other supporting materials and requests such materials on behalf of the office.

  • Recommends appropriate budgets and supervises expenditures under approved budgets.

  • Serves as a member of various committees to develop cost-savings practices and establish benchmark spending.

  • Reviews practices and reports and makes necessary adjustments to remain in compliance with the Corporate accounting and financial requirements.

  • Participates in monthly conference calls and communicates pertinent information to other Office Managers and Corporate Department Heads. Distributes materials developed at regional level with other managers and ensures timely communication of all operational information and works with senior management to ensure implementation.

  • Manages the Activities Committee and is responsible for planning various office social events, engagement initiatives, and internal/external meetings.

  • Takes on additional responsibilities as required.

General Requirements:

  • Physical presence in the office 5 days a week.

  • Independent, self-driven, creative, and proactive with a “can-do” attitude.

  • Flexibility and willingness to work on both strategic and hands-on matters.

  • Ability to work cooperatively with colleagues and supervisory staff at all levels.

  • Solid understanding of a wide range of office administration areas.

  • Must possess supervisory skills sufficient to guide facilities and temp staff.

  • Strong project management skills, able to juggle multiple tasks with accuracy.

  • Excellent communication and interpersonal skills, with fluency in both Japanese and English.

  • Understanding and previous use of a Windows-based computer system and applications such as Microsoft Word, Excel, and Outlook.

  • Five to seven years of relevant professional work experience, preferably in a finance or hospitality environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.