Benefits Specialist - APAC
Houlihan Lokey
Business Unit:
Human Capital GroupIndustry:
No IndustryOverview
Houlihan Lokey (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. The firm serves corporations, institutions, and governments worldwide with offices in the United States, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm’s commitment to client success across its advisory services.
Houlihan Lokey is the No. 1 investment bank for all global M&A transactions, the No. 1 M&A advisor for the past seven consecutive years in the U.S., the No. 1 global restructuring advisor for the past eight consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 20 years, all based on number of transactions and according to data provided by Refinitiv.
Scope
We are seeking a highly motivated and detail-oriented Benefit Specialist to join our growing Global Benefits team. This role will be instrumental in supporting the administration and delivery of employee benefits programs across our Asia Pacific (APAC) region.
Responsibilities
Provide day-to-day support for all employee benefit programs in APAC countries, including but not limited to medical, long term disability, personal accident, housing allowance etc.
Process benefit changes, including new hires, terminations, and life events.
Ensure accurate and timely data entry and maintenance of employee benefit records.
Conduct benefit enrollments and assist employees with questions and issues related to their benefits.
Assist with the annual open enrollment process, including communications, education, and system updates.
Stay abreast of and ensure compliance with all relevant local benefit regulations and legal requirements in each APAC country.
Conduct regular audits and reviews of benefit programs to ensure accuracy and compliance.
Administer leaves of absence
Collaborate with global benefits team to address any potential issues.
Manage relationships with third-party benefit vendors (e.g., insurance carriers, brokers) in the APAC region.
Monitor vendor performance and address any service-related issues.
Develop and deliver clear and concise communications regarding benefit programs to employees in the APAC region.
Support research and analysis on benefit trends and best practices in the APAC region.
Provide excellent customer service to employees in the APAC region, addressing their benefit inquiries and resolving issues promptly and professionally.
Build strong relationships with employees and foster a positive employee experience.
Managing ad-hoc projects as required, in response to administrative, legislative changes and governance requirements.
Requirements
Bachelor's degree in Human Resources, Business Administration, or a related field.
Fluency in Japanese and English
3+ years of experience in benefits administration, preferably with a focus on the APAC region.
Strong knowledge of benefits regulations and compliance requirements in APAC countries.
Excellent written and verbal communications skills in Japanese and English, demonstrated with ability to address all levels of the organization in a clear and concise manner.
Ability to effectively manage tasks with minimal supervision.
Must be diligent and persistent in follow-up and completion.
Capable of multi-tasking and meeting tight deadlines.
Ability to work and build partnerships across departments.
Willingness to “roll up the sleeves” and do what it takes to get the job done.
Works well on a team and collaborates with others but also be able to work independently.
Proficient with Microsoft Office.
Experience with Workday preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.