Staff Technical Program Manager
Intuit
Staff Technical Program Manager
Location(s): Petah Tikva, IsraelCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Tens of millions of customers around the world use Intuit's products, trusting us with their most sensitive financial data, and using our products and tools to manage their finances. We are dedicated to protecting our customers’ data and keeping them safe against all forms of cybercrime, As a Staff Technical Program Manager in Intuit’s Cybersecurity, Compliance, Risk & Fraud (CyberCRAFT) space, you will partner with leaders across Intuit to create and evolve our CyberCRAFT strategy and ensure the highest level of execution against the plan. You will be part of a team that is creating state-of-the-art technology solutions, loves to learn, iterate, and improve, and is passionate about staying one step ahead of bad actors and ensuring excellence and rigor around implementation of all compliance regulations applicable to Intuit to maintain the highest level of customer trust.
We are looking for an experienced program manager with strong leadership, relational skills, problem solving, technical, and program delivery skills, and a demonstrated ability to enable technical and cross-functional teams to tackle complex problems and deliver outcomes in our data protection space. In this role, you will be part of our CyberCRAFT PMO, as well as our Intuit-wide program management community. If you are passionate about enabling teams to deliver value at scale that helps protect Intuit, our consumers and small businesses, we would love to have you join our team.
#LI-Hybrid
Qualifications
- Strong Program Management leadership experience, including 8+ years planning and leading medium to large sized programs or multiple smaller programs.
- Demonstrated ability to influence at the VP level within a matrixed environment
- Strong technical acumen with expertise in software development approach, architecture, and lifecycle
- Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs
- Computer science or other technical education or equivalent work experience preferred
- Agile training and experience preferred
- Knowledge and/or experience with cybersecurity and/or data protection preferred (not required)
Responsibilities
- Develop the structure for a portfolio of programs and initiatives, and drive the operating rhythm across this portfolio to bring together complex, cross-organizational teams [if we end up with staff level, we think more about portfolio of programs, if we end up with sr. I'd be ok with more program-level work, as long as it's fairly complex/cross functional, etc.]
- Drive creation of program implementation and execution plans across all phases of planning, development, and production readiness and launch
- Partner with key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive toward program outcomes
- Quickly and effectively identify and clarify the critical issues and dependencies that need action and drive them through to closure. Communicate results clearly and in actionable form. Effectively balance business needs versus technical constraints.
- Communicate progress across the organization and at all levels; Includes program status, risks, dependencies and change control
- Anticipate, recognize, and work through resistance or setbacks independently
- Thrive in establishing order and clarity among ambiguity and chaos
- Work well with others when conflicts arise, with ability to influence others to work toward program outcomes
How you’ll grow…
You will be part of our CyberCRAFT PMO, where we feel it is a privilege to help you to do the best work of your life, and grow in your leadership and craft skills. You will also be part of a strong cross-organizational Intuit Program Management community that comes together to share experiences and solve problems in areas where we are passionate. You’ll partner with an experienced program leadership team that helps break down barriers - allowing you to grow and develop your career, increase contribution to the company and accelerate delivery of innovation for our customers. You’ll give back to the community by sharing your craft expertise, mentoring junior colleagues and fostering a culture of trust and engagement.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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