Principal Product Designer
Intuit
Principal Product Designer
Location(s): Bengaluru, IndiaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
At Intuit, we believe Intuit believes everyone should have the opportunity to prosper and we never stop working to find new innovative ways to make that possible. The Experience Design team (https://design.intuit.com/) is at the core of making this vision a reality. Our designers are involved at every step of a project —from gathering insights, brainstorming, prototyping, and experimentation to launching pixel-perfect designs. And we’re innovating through machine learning and conversational UI to make every interaction delightfully simple. We’re inspired by the courage, passion, and entrepreneurial spirit of our small-business customers. If you’re ready to create bold and elegant solutions that powerprosperity around the globe, we want to hear from you.
Why you should join usThe Go To Market (GTM) Technology team, an extension of Intuit's technology organization, is responsible for delivering some of the most critical experiences seen by every customer in every product across the Intuit Ecosystem. This includes tools critical for personalisation, monetization and experimentation .
The GTM Tech team is a growing team of designers with the charter to reimagine marketing and marketing operations by applying cutting edge interactive-design opportunities such as Generative AI. This team balances bold design thinking of North Star designs, high-level information architecture, navigational design with delivering concrete customer-facing designs.
We’re a team that challenges each other to do the best work of our lives, while having fun along the way. You will have the opportunity to not only work with and coach other up-and-coming designers, but also learn from some of the best designers and leaders passionate about leveraging innovative tech solutions to solve complex customer problems. We know it takes vision, passion, and true grit to be a self-employed entrepreneur… and that’s the type of designer-leader we want.
Responsibilities
ResponsibilitiesThis is a senior, individual contributor role that will report to the Director of Design and will be focused on complex, ambiguous design problems.
How you will lead:• Be customer-centric, inventive & strategic - Apply user-centered design principles to design demonstrably more usable experiences; own the durable aspects of design, e.g. strategy, information architecture, navigational container, design tenets• Learn fast - Rapidly incorporate new opportunities such as GenAI to your designs• Be boundaryless - Work with organizational stakeholders, research, product and technology teams• Be the voice of design - Advocate for the the design vision to stakeholders through compelling storytelling
Qualifications
QualificationsWhat’ll get your foot in the door:• 15-18 years of experience in interaction design, product design, service design, or related field.• Bachelor or Master's degree in Product Design, Human-Computer Interaction Design, Interaction (Master’s preferred). Alternatively, you are a Certified Usability Analyst(™).• Portfolio of UX problem-solving, innovation, zero-to-one designs,• Demonstrable experience with application of user-centered design methodology (especially user-centered analysis, design audits, information architecture, task-flow design, usability testing)• Demonstrable experience with application of established design principles in your workOther skills and experiences you will bring:• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner• Ability to build positive, collaborative relationships across teams/groups/functions• Effective communicator, presenter, and negotiator• Experience designing for and working with design systems and reusable component libraries
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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