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Principal Product Designer

Intuit

Product, Design

Toronto, ON, Canada

Posted on Sep 26, 2024

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Design & User Experience

2024-52716 - Copy or share job URL

Principal Product Designer

Location(s): Toronto, Canada

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, our mission is to Power Prosperity for consumers and small businesses worldwide. The Intuit Design System (IDS) is a company-wide, multi-theme design system that accelerates Intuit’s mission by delivering innovative and foundational design system guidelines, tools, and services that support Intuit designers and developers across TurboTax, QuickBooks, Credit Karma, Mailchimp, and many other Intuit offerings.

To help us achieve this, we are looking for a systems-thinking Design Strategist for the IDS team focused on design foundations. The primary responsibility of this role is to act as a lead designer and advocate for IDS, enabling designers and developers to deliver beautiful, cohesive product and marketing experiences confidently.

Responsibilities

Identify opportunities for existing IDS assets to accelerate business outcomes across the organization and develop partnerships that influence IDS' strategic direction.
Exhibit the ability to influence others’ thinking, gain alignment through shared understanding, empathize with and accept critical feedback, and persistently return to the collaboration table to solve systemic challenges for our customers' benefit.
Lead the visual and technical direction of our foundational design tokens including experience design, visual style, and technical tooling.
Extend the design system language to influence the company’s ability to design for emotion at scale, utilizing industry knowledge, customer insights, and trend analysis to develop innovative experiences that challenge and delight customers.
Surface opportunities to enhance processes, deliverables, and customer experience while balancing long-term considerations with the design system's continuous shipping, iteration, and evolution.
Mentor other designers with systems thinking adjacencies inside Intuit to extend design craft authority and represent Intuit externally through conferences, blog posts, or other channels.
Collaborate with brand and product/marketing design teams on business requirements, implement design system elements, identify gaps, and champion end-to-end design opportunities for better customer outcomes.
Expertly create and maintain Figma variables and libraries, focusing on syncing design and code to improve design tools that manage and document components, themes, and tokens.
Offer support and guidance to teams implementing the Intuit Design System via Slack, office hours, and status updates.

Qualifications

Bachelor’s degree or equivalent experience
10+ years of experience in system design, visual design, interaction design, product design, product engineering, or related field
Mastery of design tools (especially Figma) and design system technology, with a deep understanding of design token best practices, versioning, performance optimization, and analytics
Practical design systems experience that shows strong ownership of or significant contribution to an existing design system that impacts millions of customers
Examples of design and development advocacy that led to breakthrough adoption of design system tools, processes, or artifacts
Highly collaborative team spirit able to take in multiple points of view, synthesize decisions, and communicate outcomes across the organization
Artistry and excellence in simplifying complex ideas, identifying risks and dependencies, and delivering for customers within the constraints of technology
Confidence in managing through ambiguity with a track record of creative problem-solving that demonstrates flexibility
A love for technology and an insatiable curiosity for new tools to solve real problems

Gleb Intuit employee

"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."

Morag Intuit employee

"It’s important to always strive for improvement, even if you’re already in a good place."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Joylyn Intuit employee

"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Heather Intuit employee

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Jake Intuit employee

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Breaunna Intuit employee

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

Chelsia Intuit employee

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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