Senior Staff Product Manager: Mid-Market Verticals

Company Overview

Job Overview

Intuit’s Global Business Solutions Group (GBSG) has a vision to be the leading provider of integrated business tools and expert services for small businesses sized 10-100 employees (small business mid-market segment), with solutions that can be customized for unique business needs at every stage of the business lifecycle. We deliver a completely connected solution that consists of QuickBooks Online Accounting products, QuickBooks Workforce Solutions including Online Payroll and Time, QuickBooks Online Payments and Bill Pay, Mailchimp, and deep integrations with 3P apps - at a disruptive price and packaged and serviced as a flexible unified solution. Our offerings provide businesses comfort and security: expert help is always available, their employees have the tools to get their jobs done easily and efficiently, and they can remain in our ecosystem as they grow.

We are looking for a Senior Staff Product Manager to lead QuickBooks Mid-Market initiatives on the Payments Experience team. You will be responsible for defining the short- and long-term product strategy & roadmap for Accounts-Receivable and Payments products on Quickbooks focused on Mid market customers to deliver acquisition and run the business experiences for Mid Market customers.

Responsibilities

• Develop and execute impactful payments product strategies for the Mid Market businesses, solving for the growth objectives and customer needs.
• Deliver on the Payments Experience roadmap of delivering estimation, invoicing & payments capabilities tha Mid market customers use to run their business.
• Iterate on the product strategy and translate into an actionable roadmap to deliver measurable outcomes through direct delivery and Partnership with core product teams. Align roadmaps to make sure the end-to-end experience is solving for the same Mid market customer.
• Lead a global cross-functional team, including engineering, design, and product functions across time zones.
• Comfortable operating in a fast-paced environment, including leading groups to make informed decisions even in the absence of perfect data

Qualifications

• Demonstrated track record in product management delivering features that solve core customer needs. Familiarity with the financial technology industry and the needs of medium-sized businesses is a plus.
• Ability to uncover customer needs through various customer discovery methods including but not limited to Probing interviews, Surveys and follow me homes. While astutely leveraging internal and external technologies to create innovative solutions, including adept use of artificial intelligence and automation
• Can fluidly operate at multiple levels, from distilling insights and presenting to leadership as well as getting involved at the ground level and sweating the details creating user stories and enabling the scrum team.
• Experience working in complex, high-stakes environments and comfortable navigating ambiguity, coupled with a strong bias for action
• Comfortable working in a highly collaborative and customer-obsessed work environment