Manager 2, Product Design

Company Overview

Job Overview

Taxes, finances, and fun. Yup, they can all coexist.

Where? At the intersection of design and content, right here in Intuit’s Consumer Group (TurboTax). We simplify the complex. We love what we do.

How? We have real conversations with actual customers. Then we craft a product for millions of people to see. Join our team and help us create the best front door experiences for our customers. See your work come to life on the TurboTax homepage, landing pages, and the product onboarding experience.

The ideal candidate is not only a highly skilled designer but also an influential leader, possessing exceptional communication, effective collaboration and strong storytelling abilities. You will be responsible for managing and mentoring a team of designers, ensuring the delivery of high-quality product experiences.

In this role, the Design Leader will employ a strategic approach to design, combining thoughtful leadership, creative direction, and people management to empower the team in creating outstanding experiences for our customers. They will collaborate closely with Product Managers and Engineering leaders, leveraging their strong communication and storytelling skills to advocate for a cohesive customer experience vision and strategy. Additionally, the Design Leader will utilize their in-depth understanding of customer behavior, employing robust analytics and experimentation frameworks to drive data-informed design decisions.

Responsibilities

• Translate business needs into clear design direction for both interaction and visual design
• Able to think holistically, delivering thought partnership on the end-to-end
• Inspire and lead experience design innovation
• Ensure team accountability for commitments and ideas
• Foster team growth and career development
• Challenge teams to surpass conventional thinking
• Establish and maintain robust cross-functional relationships
• Establish yourself as a thought leader in product strategy; influence, mentor, and guide other designers to deliver the best work of their lives
• Collaborate with other design teams across the organization

Qualifications

You have years of experience as a product designer, with a strong leadership skills. You want to collaborate and focus on growing other’s careers. You like a high-intensity, productive, deadline-driven environment. You’re not fazed by millions of customers interacting with your work. You want to know what’s working and what’s not so you can iterate for better results.

You can think strategically and masterfully articulate your thinking and your design choices. You embrace AI and understand how to leverage it to amplify and accelerate your contributions.

• Able to balance management responsibilities with delivering work on deadline in a fast-paced environment
• Participate in the broader design communities at Intuit and have the ability to influence across business units
• Experience with A/B testing and how to use it to drive improved page performance
• Able to grasp technical concepts and get up to speed on our platform's impact on the designs
• Ability to self-manage many high-level projects and work within tight deadlines
• Comfortable receiving, responding to, and incorporating feedback
• Ability to understand and adhere to an existing and evolving design system
• Proficient in Figma
• BA in Digital Design, BS in Human Factor/User Experience Research, or related field. Equivalent experience will be considered
• 8+ years of experience as an individual contributor in Experience Design, delivering products and/or services
• 2+ years of experience managing or leading other designers

If you are a seasoned design leader with exceptional communication and collaboration, a track record of delivering great product experiences, and the ability to influence and inspire teams, we invite you to apply.