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Commercial Bank Operations - KYC Quality Assurance Associate

JPMorgan Chase & Co.

JPMorgan Chase & Co.

Operations, Quality Assurance
Shanghai, China
Posted on Wednesday, March 20, 2024

Job Description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the KYC Quality Assurance team to partner with multiple teams to provide a comprehensive view of KYC reviews.

As a KYC Quality Assurance Associate within Commercial Banking Operations, you will be responsible to perform KYC reviews on pre-defined volumes to ensure that the client KYC records are compliant with regulatory standards. The KYC QA team works across multiple functions and LOB’s as part of the team’s business scope.

Job responsibilities

  • Interpret KYC standards, guidelines, policies and procedures
  • Perform ongoing formal testing of completed work cases to ensure controls / standards are met
  • Review the quality of completed work cases to pre-defined test scripts which are based on quality testing standards
  • Ensure testing is completed within the agreed time lines with highest quality standards
  • Question and investigate the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made (where appropriate).
  • Identify key issues, risks, trends, observations and provide reporting of results to key stakeholders
  • Effectively communicate with key points of contact to ensure the fluid sharing of information and feedback across pertinent teams
  • Lead process improvements and other initiatives like Opportunities for Automation etc.; lead external calibration calls with LOB stakeholders to address defects and quality
  • Act as an SME in the process and manage day-to day questions / Queries and provide extended support in Additional activities
  • Identify key issues, risks, trends, observations and provide reporting of results to key stakeholders Proactively partner with stakeholders to discuss and provide possible solutions to fix the quality issues

Required qualifications, capabilities, and skills

  • Minimum of 8 years of experience in Core AML/KYC, that may include Screening, End to End Periodic reviews/Remediation, new client onboarding across various customer types
  • Sound knowledge of current AML regulations of various countries
  • Strong research, analytical and comprehension skills, with ability to analyze large amounts of data.
  • Demonstrated experience adhering to controls and compliance standards
  • Bachelor’s degree in Commerce, Finance, Economics, Accounting, Management (focusing on financial crime) or equivalent
  • Strong Communication skills including written, verbal, and interpersonal
  • Ability to multi-task and meet deadlines against a high volume work schedule
  • Must be detail oriented, well organized, and a self-starter

Preferred qualifications, capabilities, and skills

  • Minimum of 3 years of experience as Quality checker or Quality Testing/Assurance background is preferred
  • Having AML Certification such as CAMS, CAME, CRBML (Certification in Risk Based Approach to Money Laundering) etc. is preferred