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J.P. Morgan Wealth Management - Field Engagement Specialist

JPMorgan Chase & Co.

JPMorgan Chase & Co.

Accounting & Finance
Columbus, OH, USA
Posted on Sunday, June 9, 2024

Job Description

Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.

As a Senior Field Engagement Specialist in Product Portfolio Operations, you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.

In this role, you will be responsible for bridging the gap between our business stakeholders and our product and tech teams. Your primary focus will be on understanding the pain points and requirements of our business partners and ensuring that these needs are effectively communicated and addressed within our product roadmaps and backlogs.

Job responsibilities

  • Business Needs Analysis: Collaborate closely with various business units to understand their pain points, challenges, and requirements.
  • Roadmap Alignment: Work closely with product and tech teams to ensure that business needs are accurately reflected in product roadmaps and backlogs.
  • Feedback Loop Closure: Facilitate the feedback loop by gathering, analyzing, and synthesizing feedback from business stakeholders. Ensure that feedback is actioned upon and closed loop communication is maintained.
  • Relationship Management: Build strong relationships with key stakeholders across the organization to foster trust and collaboration.
  • Advocacy: Act as an advocate for business stakeholders within the product and tech teams, ensuring that their needs are prioritized and addressed.
  • Communication: Effectively communicate updates, progress, and roadmaps to business stakeholders, ensuring transparency and alignment.
  • Analytics: Calculates metrics for portfolio management operations and analyzes data for areas of opportunity

Required qualifications, capabilities, and skills

  • Bachelor's degree in Business Administration, Computer Science, or related field.
  • Proven experience in a similar role, preferably within a technology or software development organization.
  • Strong understanding of business processes and workflows.
  • 3+ years of experience or equivalent expertise in program management or performance optimization
  • Proven ability to implement operational effectiveness initiatives
  • Prior working exposure to operations of the product development life cycle and agile methodologies

Preferred qualifications, capabilities, and skills

  • Excellent communication and interpersonal skills.
  • Ability to effectively prioritize and manage multiple tasks in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Experience with Agile methodologies is a plus.