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Business and Operations Manager - Global Supplier Services - Travel and Entertainment

JPMorganChase

JPMorganChase

Operations
metro manila, philippines
Posted 6+ months ago

Job Description

Each and every day, Chief Administrative Office colleagues around the world are helping the company work better, faster and safer. The Business & Ops Manager is tasked with a variety of business administration & control responsibilities supporting Travel & Entertainment team within the Global Supplier Services (GSS) Sourcing & Procurement team

Job responsibilities:

  • Develop subject matter expertise on firm wide Travel & Expense policy, SAP Concur Expense, Corporate Card Administration and Concur Detect functionality
  • Effectively manage the travel & entertainment process and handle escalations for the team in Manila
  • Collaborate with the process leads & SMEs in India & Warsaw to meet daily business responsibilities
  • Plan & allocate resources to effectively staff & accomplish the work to meet productivity & accuracy goals
  • Recommend ways to improve process/procedures & to create greater efficiency, enhance quality and/or productivity
  • Disseminate data to Financial Stakeholders and Senior Management
  • Focus on performance management, setting priorities and career development
  • Support new joiner trainings and create adequate backups within the team
  • Demonstrate leadership skills to steer the team towards a common goal
  • Strong interpersonal, coaching and conflict resolution skills
  • A self-starter who consistently strives for excellent in both people and process management
  • Foster a collaboration and inclusive environment that supports continuous learning, growth and development

Required qualifications, skills and capabilities:

  • Graduate in Finance, Accounting, Business Administration or equivalent
  • 8-12 years of SME experience in Accounts Payable handling core components of Travel and Expense process including corporate card administration.
  • 3-5 years of people management experience is desired
  • Experience on SAP Concur, SAP ERP would be required. Experience on corporate card administration (Amex, Mastercard, Visa, etc.) would be an added advantage.
  • Hands on experience in end to end GL activities, month end activities (ledger postings & reconciliations) would be required
  • Strong analytical, data management and problem solving skills
  • Excellent interpersonal and verbal/written communication skills
  • Forward thinking with the ability to assert new ideas and follow them through
  • Proficiency with MS Office applications (Word, Excel, Power Point)
  • Intellectually curious and inquisitive, critical thinking, ability to solve problems, travel related audit skills, ability to multi-task and handle multiple competing priorities.