Card Fraud Strategy VP
JPMorganChase
This job is no longer accepting applications
See open jobs at JPMorganChase.See open jobs similar to "Card Fraud Strategy VP" Out for Undergrad.Job Description
As a Fraud Strategy Manager / VP within the Card Acquisitions team, you will be the business representative in fraud mitigation initiatives, advocating for the customer experience in balance with risk mitigation strategies. You will own 2-3 customer facing experiences, partnering with marketing, risk, product, and operations teams, and presenting up to Managing Director-level leadership. Additionally, you will inform broader line-of-business strategy recommendations, identifying lessons learned from the customer touch-points you own, and socializing broader take-aways in large working-groups to inform product roadmaps and annual planning.
Job responsibilities:
- Own the roadmap development and delivery for 2-3 customer-facing experiences critical to mitigating fraud and driving account and O/S growth
- Business judgment: develop recommendations on how to balance trade-offs between fraud mitigation, customer experience, and growth targets in specific channels, in consultation and in collaboration with multiple stakeholders
- Analytics & Insights: generate holistic insights leveraging fraud, financial, and business data
- Strategy: partner with risk, product, tech, and business teams to develop shared roadmaps and success metrics
- Track and deliver on KPIs: own reporting for key workstreams
Required qualifications, capabilities, and skills:
- Minimum of 5 years in finance, business analytics, strategy, or consulting field
- Experience developing insights & data grounded strategy recommendations
- Strong business acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
- Stakeholder management: experience building a shared vision across cross-functional teams
- Excellent executive communication skills: produces clear and succinct briefing materials and verbal communications to audiences up to the managing director level
- Strong result orientation: successfully engages diverse groups of colleagues and suppliers to deliver on a shared roadmap
Preferred qualifications, capabilities, and skills:
- Experience in financial services, risk mitigation, and/or marketing preference
- Bachelor’s Degree preferred
- Ability to drive and execute an agenda with a cross-functional team
- Be collaborative and build strong relationships across the organization
- Manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment
- Strong communication and interpersonal skills, and be able to express ideas in a confident, clear, and compelling way
This job is no longer accepting applications
See open jobs at JPMorganChase.See open jobs similar to "Card Fraud Strategy VP" Out for Undergrad.