At JPMorgan Chase, we endeavor to provide a place where your development and growth are nurtured and achieve your highest potential

As a Transaction Processing Analyst within Funds of Fuds Custody Operations team for JPMorgan, you are responsible for handling deal placement and post trade functions for the clients of Fund of Fund Custody team.

Job responsibilities:

• Execute, manual trade capture of subscriptions, redemptions, transfers, complete investment documents or trade packs, contact order handling agents for acknowledgement of trades placed in the market, monitor and chase underlying transfer agents for cash settlements, process contract notes and capital account statements.
• Investigate and resolve queries and issues internally; demonstrate the ability to resolve queries quickly and accurately.
• Maintain and update Standard Operating Procedures as required and partner with the business owners to ensure the completion of all end-to-end processes in line with JPMorgan Risk Management policies.
• Supervise and validate daily task allocation of the team.
• Identify and action priority items within appropriate timeframes; escalate issues as necessary; relentlessly resolve aged items.
• Conduct coaching sessions with team members and assist in their development and career growth.
• Understand the end-to-end process of the Fund of Funds Custody to determine downstream and upstream impacts of the team’s deliverables, while improving client experience.
• Enhance manual processing or reporting using various automation tools.
• Maintain the highest individual and team standards for quality assurance as it relates to all investor or fund activity or changes; ensure team is ‘Always Audit Ready’.
• Deliver daily, weekly, and monthly Key Performance Index (KPI) metrics reports to management and stakeholders. Lead governance meetings with stakeholders.
• Perform EOD process to ensure all deliverables were met timely and accurately.

Required qualifications, capabilities and skills

• Knowledge of General and Alternative investments, Fund Accounting, and Account Reconciliation.
• Knowledge of the Securities industry, including dividends, profit and loss, corporate actions, and capital activity.
• Strong analytical, prioritization, organizational, multi-tasking, and communication skills.

Preferred qualifications, capabilities and skills

• Project management and / or supervisory experiences are preferred.