This role resides within the APAC CIB Payments CS&I Advocacy and Control Execution organization and is accountable for supporting the effective execution of the firm wide operational risk and control framework across the CIB Payments Regional Implementations and Corporate Centers CS&I business covering Mumbai, Manila, and Cebu. Specifically, the position provides supports on matters related to operational risk management, CORE, issue management, risk event management, risk reporting, and audit/exam preparedness. This position requires a strong knowledge and background in risk and controls management as well as familiarity with regulatory, risk management, and/or audit best practices. The candidate is expected to collaborate effectively and orchestrate action across risk and control peer groups around the globe.

The candidate will be expected to utilize the firm wide oversight and control framework and protocols for strengthening the CIB Payments Implementations control environment, while serving as a risk and control SME to the CIB Implementations staff.

Job Responsibilities:

• Coordinate with the regional CIB Implementations Business Control Managers and lead control-oriented initiatives on behalf of CIB Implementations and Corporate Centers within CS&I
• Oversee resources supporting the execution of the CORE Program including process mapping and optimization, risk identification, control design reviews, and assessing control testing results.
• Oversee and execute issue management control protocols, ensuring CIB Implementations and Corporate Centers owned control issues (regulatory, audit, compliance identified, and self-identified) are effectively subjected to in-depth root cause analysis and sustainably resolved.
• Lead the cross functional triage of risk events, loss events, and data breach events reviewing root cause, and propose effective and sustainable remediation that helps avoid reoccurrence.
• Prepare, review, and escalate relevant risk and control metrics.
• Build and manage relationships across a broad range of regional Payment’s business staff and managers.
• Institute proactive preventive controls, proactive identification control gaps, remediation, present risk and control related concepts, analysis, and deliverables to Payment’s business staff and managers
• Assist the regional CIB Implementations and Corporate Centers teams in preparation for audits and exams.
• Prepare for and participate in relevant control forums.
• Supervise, and successful execution of, programs such as IAS, BCP/DR, UTs, BOTs, and TPO
• Coordinate / assist in the timely and appropriate update of procedures documents in support of their alignment with an effectively managed control environment.
• Provide guidance and supervision to junior risk and control staff.

Required qualification, skills and capabilities:

• Minimum of 10 to 12 years in risk, compliance, audit, or operational risk with a deep understanding of risk and control management, RCSA frameworks, issue management protocols, risk event management protocols, and risk governance practices
• Knowledge of CIB Payments business products, processes, and best practices
• Previous management, team lead, or staff supervision experience
• Exhibited experience and success operating autonomously in a complex organization.
• Individual must have a strong control orientation with excellent communication skills to effectively engage and collaborate across the global Payments business and relevant support functions - and all three lines of defense.
• The candidate must be detail-oriented, organized, entrepreneurial, articulate, and willing to take responsibility.