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Lead Technical Program Manager - Real Time Payments

JPMorgan Chase & Co.

JPMorgan Chase & Co.

IT, Operations
Chicago, IL, USA
Posted on Sunday, June 9, 2024

Job Description

As an experienced professional in Project Execution within the Corporate & Investment Bank's Payments Technology group, you thrive at managing complex technology programs that have far-reaching implications for clients, employees, and stakeholders throughout the firm. This role requires strong experience in complex ecosystems including managing a mosaic of dependencies– as well as a keen ability to establish priorities, manage resources, budgets, and build and incentivize high-performing teams. You'll work closely with colleagues across the globe to deliver innovative and sophisticated solutions in the Payments space.

Graphite is the firm’s strategic payment platform for high and low value payments. The role within the Graphite group is to support both the Global Real-time Payment and B2C (Business2Consumer) Products. Working with our Graphite technology component teams, you’ll lead and organize the component book of work ensuring the backlog is refined in line with product and portfolio priorities and manage the execution leveraging Agile best practices.

Job Responsibilities

The successful candidate will be partner with our Graphite technology component teams to:

  • Organize the component delivery backlog in line with portfolio and project priorities
  • Manage Projects Software Development Lifecycle by leading and collaborating closely with various groups (e.g. Product, Ops, UAT, Application Development, Architects, Compliance)
  • Build clear and realistic Project Plans to support all phases of the execution
  • Provide leadership throughout the Project execution to deliver on-time, on-budget quality solutions.
  • Proactively Identify and manage dependencies within and between component delivery teams
  • Partner with component team members to ensure stories are refined in line with priorities and ensure that only sufficiently refined stories are accepted for development
  • Ensure key Agile SCRUM ceremonies are executed including sprint planning, backlog refinement sprint reviews
  • Be commercially aware and mindful of the business value of everything we do.
  • Demonstrate a self-motivated mindset to learn the Business as well as the Technology.

Required qualifications, capabilities and skills:

  • Experience working with ambiguity and complex technical program execution
  • Strong understanding of Waterfall and Agile delivery approaches; stakeholder management; budget management, risk management and operations
  • Ability to create and maintain relationships with a wide range of stakeholders
  • An effective communicator with technical audiences. Able to present complex technical concepts for tech and non-tech stakeholders in person and via status reports at all levels of seniority
  • Ability to extract meaningful data and metrics from the development process to enable continuous improvement e.g. through use of Jira and other tools
  • Ability to work independently, own issues to resolution and be self-motivated to achieve the best results for clients
  • Influencing Skills – a proven ability as an effective and compelling communicator in both meeting room and large audience settings. Take complex and controversial subjects, bring clarity and ultimately drive to decisions. One who operates in a highly collaborative, yet decisive and results-oriented manner
  • Technical BS/BA degree or equivalent experience
  • Minimum of 5 years experience required leading Technology teams with strong organizational skills

Required qualifications, capabilities, and skills

  • Experience within a financial/banking institution preferred