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Product Delivery Manager - Deposits 2.0

JPMorgan Chase & Co.

JPMorgan Chase & Co.

Plano, TX, USA
Posted on Sunday, June 9, 2024

Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. Join our team as a Product Delivery Manager for Deposits 2.0, where you will have the opportunity to develop program execution, collaborate with various departments, and communicate effectively throughout the Program’s Lifecycle. This role offers a chance to utilize your excellent program and project management skills in a dynamic and collaborative environment.
As a Product Delivery Manager in Deposits 2.0 team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable implementations in an expedient and organized way. You will develop program execution, collaborate with various departments, and improve clear and effective communication throughout the program's lifecycle. You will have the chance to apply your excellent program and project management skills, as well as your proficiency in tools such as Jira, Advanced Roadmaps, Jira Align, Monday, and Excel. This role offers a unique opportunity to lead and shape the delivery process of our products.
Job responsibilities
  • Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
  • Leads the completion of change management activities across functional partners and recommends adherence to the firm’s risk, controls, compliance, and regulatory requirements.
  • Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
  • Lead product delivery processes including facilitating decision-making regarding the viability of the product and drive implementation forward, while escalating opportunities to improve efficiencies and functional coordination.
  • Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time product delivery and monitor scope while partnering with Product Owners to maintain Program roadmap.
  • Effectively collaborate with cross-functional teams and stakeholders to align product goals and milestones and align sprint deliverables with program milestones.
  • Utilize project management and product management tools, including Jira, Advanced Roadmaps, Jira Align, and Monday to plan, execute, and track progress.
  • Act as a central point of contact for product status, updates, and issue resolution.
  • Maintain a high level of organization, ensuring that project tasks and dependencies are clearly defined and tracked; Demonstrate mastery of Excel for data analysis, reporting, and forecasting.
  • Prepare and deliver high-quality presentations to communicate overall program status, challenges, and strategies to stakeholders and executive leadership.
  • Handle release management administrative activities for product delivery.
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
  • Demonstrated ability to execute operational management and change readiness activities.
  • Good understanding of delivery and demonstrate implementing continuous improvement processes
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies
  • Bachelor's degree in a relevant field or equivalent work experience
  • Experienced in working in Agile Product Development.
  • Demonstrate experience as a Senior Project Manager with a successful track record in managing complex projects.
  • Expertise in product management tools, particularly Jira, Jira Align, Service Now, Monday and advanced proficiency in Excel for data analysis and reporting.
  • Demonstrated ability to execute operational management and change readiness activities.
  • Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely; Exceptional organizational skills and self-driven to meet project plans for the future.
  • Demonstrated ability to monitor and manage project milestones, dependencies, and risks effectively.
Preferred qualifications, capabilities, and skills
  • Proficient knowledge of the product development life cycle, design, and data analytics.
  • Excellent interpersonal skills and ability to take ownership of deliverables, and self-motivated.
  • Track record demonstrating a high level of personal initiative, good work ethic, achieving challenging plans for the future, and ability to manage multiple tasks simultaneously.
  • Dependency Management Experience
  • Release Management Process
  • Service now Experience
  • PMP, CSM, or similar certification is a plus.