As a member of our Technology Operations team, your initiative and creative problem-solving will help propel global innovation in technology and business. Working with a team of motivated collaborators, you'll develop and implement strategic technology solutions, ensuring the successful integration of network system and applications servers into existing and new technology infrastructures. You'll play a key role in the care and support of customers, including proactive incident monitoring. In addition to valuable on-the-job experience, you'll receive coaching, mentorship, and a host of other development opportunities to advance your career at the firm and beyond.

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• Advanced knowledge in infrastructure projects, operations systems, and data analytics
• Proficiency in one or more of the following: Microsoft Office, VPN, Virtual Machines, Remote Connectivity products, Security
• Understanding of technology offerings and businesses supported
• Ability to identify problems, troubleshoot, and deliver strategic solutions to clients
• Genuine interest in continuous feedback, learning, and growth opportunities
• Effective collaboration and communication to achieve common goals and maintain a company standard of excellence
• Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis
• Strong analytical and problem resolution skills