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Asset Management - Senior Trainer (Design & Facilitation) - Vice President

JPMorganChase

JPMorganChase

Design
New York, NY, USA
Posted on Jul 17, 2024

Job Description

Position available in New York, NY

Job Summary:

This role will be responsible for developing, designing, and delivering a suite of training programs. Interest and skill in helping professionals become more productive and trusted Client-facing professionals is paramount. We cover Client Advisors, Investment Specialists, and Client Service teams within J.P. Morgan Asset Management Business.

Job Responsibilities:

  • Engage business stakeholders and practice partners to shape core content, assessments, exercises, and workshops
  • Ensure content helps Client Advisor, Investment Specialist and Client Servicing team more confidently engage with our clients and prospects
  • Coach content creators on presentation relevance and impact
  • Host and deliver training workshops for new and existing advisors
  • Define and measure key metrics to help assess impact and success of new initiatives
  • Work with Client Skills Team to execute the new hire program
  • Work with global partners while providing a regional lens to ensure regional needs are well represented and understood
  • Build strong partnerships with key stakeholders, clients and HR partners to drive the our Training Strategy
  • Use digital learning to provide high-touch communication and enhance in-person offerings in an evolving learning environment
  • Work with key control partners to ensure processes, suppliers, and content meets our standards
  • Periodic travel may be required but will be limited

Required Skills, Qualifications and Attributes:

  • Ability to think creatively and strategically to develop and implement new initiatives
  • Ability to establish and maintain strong relationships with key stakeholders
  • Strong project management skills; robust organization, attention to detail and time management skills in a multicultural and international environment
  • Ability to effectively manage competing priorities in a fast paced environment
  • Ability to effectively partner with global teams
  • Complex problem solving skills
  • Ability to work both independently and collaboratively
  • Flexibility in a fast-paced changing environment

Preferred Skills, Qualifications and Attributes:

  • B.A. degree in related field; advanced degree desirable
  • Excellent verbal and written communication skills to articulate team's vision and strategy
  • Strong commercial orientation and first hand client-facing experience required; sales or business role experience is a must
  • 8+ years work experience; coaching certification, development background, and/or experience in Asset or Wealth Management business is desired
  • Solution-oriented with strong interpersonal, consultative, communication, presentation and facilitation skills