Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As a Tech Risk & Controls Lead- Issue Management in Cybersecurity Tech and Controls you will be responsible for identifying and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

While working with world-class technology and risk experts, you will leverage your expert knowledge of technology control risk and issue management to ensure risk reduction in an ever-changing cybersecurity and risk landscape to influence secure IT operations across the firm.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Work with all three JPMC Lines of Defense to ensure the accuracy of statements and identified risk
• Partner with other Tech Risk & Control personnel to ensure appropriate root cause analysis to confirm thorough understanding of findings/observations
• Ensure only qualified risks are entered into CORE and adhere to GRC quality requirements for Issues
• Provide auditability, risk, and sustainability advisement for all identified Issues
• Ensure Issue Action Plans sufficiently and sustainably address identified risk
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Execute reporting and governance of controls, policies, issue management, and measurements

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology audit, risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation, with a focus on managing risk identification, assessment, and mitigation
• Strong leadership skills with exceptional communication and presence
• Demonstrated proficiency in audit and risk management practices/functions
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficiency in information security domains, including policies and standards, risk and control assessments, access controls, regulatory compliance, technology resiliency, risk and control governance and metrics, incident management, secure systems development lifecycle, vulnerability management, and data protection

Preferred qualifications, capabilities, and skills

• CISA and CRISC certifications are preferred