Welcome to our Incident and Client Advisory team! Are you passionate about implementing controls and diligently overseeing them to safeguard the firm? If that resonates with you, then you’ve landed at the perfect spot with us.

The Incident and Client Advisory (ICA) team is part of the Assets and Wealth Management Operations Team supporting all aspects of Client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of J.P MorganChase, Asset and Wealth Management business segment.

As an Associate with the AML/Reputation Risk Escalation team, you will ensure all prospects are on-boarded in accordance with the strategy of the Asset and Wealth Management business segment and that financial crime risks and reputational risks of prospects and existing clients are assessed appropriately. You will also make independent recommendations regarding AML risk and escalations as first line of defense. In addition, you will also facilitate the review and approval of the Bank’s non-core client on-boarding/ review. You are expected to stay current with all regulatory requirements around client KYC.

Job responsibilities:

• Provide guidance to Bankers on reputational and financial crime risk concerns and collaborate with Bankers to prepare submissions to the Reputational Risk Committee and AML Forum/Committee.
• Partner with Bankers to prepare submissions to the Client Review Forum, addressing risk tolerance and client fit, in accordance with the business segment’s strategy.
• Work with Global Financial Crime Compliance and Risk functions on client issues which pose financial crime and reputational risk to the bank.
• Review overnight screening alerts and determine the appropriate disposition.
• Work with ICA global counterparts to coordinate issues, findings and practices.
• Ensure that process outputs are of high quality, in line with procedures and internal quality standards; escalating any issues / red flag situations in line with the escalation protocols.
• Drive effective issue resolution within boundaries of policy, ensuring cases are completed in line with defined service level agreements.
• Ensure appropriate and confidential handling / sharing of sensitive client data.
• Ensure the documented process / quality controls are adhered to with the highest standards of accuracy.
• Conduct periodic training and awareness sessions to new hires and various refreshers to staff.
• Coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.

Required qualifications, capabilities, and skills:

• Bachelor’s degree
• At least 5 years of working experience, with at least 3 years in KYC/AML.
• Broad knowledge of rules and regulations for various Asia jurisdictions (particularly in Hong Kong and Singapore), with focus on KYC/AML.
• Strong and Proven Organizational Skills, including prioritization.
• Strong risk and controls awareness.
• Ability to identify and focus on issues at a holistic level and yet be detailed oriented and independence in thinking when analyzing.
• Adaptable to work in a fast paced environment where multitasking is the norm and ability to handle escalations and work on resolutions.
• Being proactive and takes initiative to assist the team.

Preferred qualifications, capabilities, and skills:

• Strong knowledge of Wealth management/ Private banking.
• Experience in handling AML escalations.
• Excellent team player – Open minded, able to share information, knowledge and expertise with peers and team members.
• Experience in managing/mentoring junior members of the team.
• Proficiency in Mandarin as you will be required to interpret documents in Chinese to support China clients.