As a Transfer Agency Supervisor within the Fund Servicing Team, you will maintain the shareholder register for investment funds by executing shareholder instructions. JPMorgan Transfer Agency operations are performed in Luxembourg, Dublin, Manila, Bangalore and Hong Kong.

Every function that is performed in TA impacts this register; whether it is booking a transaction (i.e. Dealing), changing an address (i.e. Registration and Account Maintenance), or settling a deal (i.e. Cash Processing). JPMorgan’s Transfer Agency shareholder register is held and maintained in a core TA system. It is the Transfer Agent's responsibility to ensure that the register is accurate at all times as well as providing investment documentation such as contract notes and periodic statements (i.e. Pricing & Investor Reporting).

There are two types of investor the Transfer Agency services:

I. Private Investors are individuals who invest either directly into the funds that they have chosen using a distributor, or through an Agent who can offer investment advice.

II. Institutional Investors include retail and investment banks, central banks, government treasury funds, charitable trusts and life assurance/insurance companies. Investing either their own assets, or pooled private investor's money, into large funds and managing them on their behalf.

Job responsibilities:

• Assist the Transaction Processing Manager in the management of the team and in the oversight of day-to-day BAU operations.
• Ensure accurate and timely transaction processing (account opening, account maintenance, deals/trades processing, pricing, cash processing/settlement, reporting and reconciliations), review and reporting in accordance with the established work practices and procedures of the Transfer Agency Group.
• Accurately record money movement and reconciliation of the same in accordance with the established work practices and procedures of the Transfer Agency Group.
• Carry out Anti-Money laundering (AML) checks whilst displaying a comprehensive knowledge of the established practices, processes and procedures of JPMorgan including in-depth industry awareness.
• Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner for submission to the Transaction Processing Manager.
• Provide support to Transaction Processing Manager through investigation and analysis and provision of relevant data to resolve client queries, as required
• Lead and/or participate in internal and external projects. Maintain and update Standard Operating Procedures as required

Required qualifications, capabilities and skills:

• Minimum 1 year relevant Financial Institution (FI) experience is required.
• Working knowledge of Transfer Agent administration systems
• High proficiency in MS Office

Preferred qualification:

• Transfer Agency experience is preferred.
• Minimum 1 year people management experience preferred