Are you interested in the opportunity that will drive JPMorgan KYC process for Japan clients in partner with front office and clients? Wholesale KYC Operations Middle Office (WKO MO) has a great opportunity!

As a Wholesale KYC Middle Office Associate within our team, you will manage the Front Office relationship for business requests in KYC Onboarding, Remediation, and Renewals. Your role will involve facilitating the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team for incorporation into the KYC platform.

Job responsibilities
• Manage new business requests received from the Front Office and facilitate the KYC process end to end
• Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
• Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
• Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes
• Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests
• Interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
• Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required
• Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
• Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region

Required qualifications, capabilities, and skills
• Knowledge of multiple client types (i.e. Corporates, SPV, Trust, F.I.’s. etc.)
• Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)
• Strong verbal and written communication skills
• Strong time management, organizational, relationship building skills
• Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)
• Prior experience of adhering to controls and compliance standards
• Ability to grasp/learn concepts and procedures quickly
• Fluency in English (Both speaking and Writing)

Preferred qualifications, capabilities, and skills

• Knowledge of KYC & Client onboarding is preferred with at least 2-4 years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
• B.S. Degree or equivalent