Are you passionate about building relationships across organizations, maintaining controls and oversight to ensure compliance, mitigating risks, solving problems, identifying solutions and driving results? Do you enjoy conducting analysis and providing insights to senior leadership? Then you’ve found the right role.

As a Control Manager within JPMorgan Wealth Management (JPMWM, you will support the implementation and maintenance of Compliance Operational Risk Environment (CORE) framework for JPMWM Services Centers and Operational Engagement. You will collaborate with the business units to implement and maintain controls necessary to mitigate operational risks, which includes using a risk based approach to assess the control environment, partnering with the business to design effective controls and reviewing routine controls testing and will function as part of a team to provide oversight to ensure compliance with policies and standards. You will also be responsible for working across diverse and cross-functional organizations to develop plans, identify solutions, and drive continuous improvement through participation and/or ownership of key control initiatives, self-assessments and root cause analysis along with ongoing process review and control testing.

For this role, candidates must be able to physically work in either our Newark, DE, Chicago, IL, Columbus, OH, or Plano, TX offices 3 days a week and remotely from home 2 days per week. The specific schedule will be determined and communicated by direct management.

Role Responsibilities:

• Manage team supporting JPMWM Service Centers and Operational Engagement
• Focus on the regulatory environment and provide a holistic overview of the landscape to the impacted stakeholders
• Provide comprehensive and consistent reporting of exams, issues, priorities, and commitments to increase transparency
• Serve as the Subject Matter Expert and be the Primary Point of Contact on regulatory matters and emerging regulatory issues impacting JPMWM
• Collaborate with senior business management and partners across JPMWM functional areas (e.g., Legal, Finance, Compliance, Risk, Regulatory Strategy, Regulatory Exam Managers (REM), Control Management) and geographies to share information and create synergies
• Enforce best exam management practices and increase transparency and accountability across JPMWM: e.g. reviewing files as part of a Regulatory submission for adequacy and completeness, and providing guidance related to exam management responses
• For Firmwide or cross Line of Business impacted exams, calibrate with and engage the impacted sub-lines of business, other impacted lines of businesses, and any other functions to ensure consistency
• Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices and Control programs including: control committees, risk mitigation, key risk indicators, control design and effectiveness evaluation/testing

Qualifications:

• Bachelor’s degree or equivalent experience required
• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
• Management experience required
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
• Experience with and knowledge of the Wealth Management business and applicable regulations
• Demonstrate confident leadership and sound judgment to influence a strong culture and risk management with the ability to make subjective and informed decisions
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data & formulate appropriate conclusions and able to understand a process and associated risk to inform control design
• Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment