Credit Ops Analyst

Do you have a passion providing a best-in-class experience for customers and employees? Our Card Lending Services Team has an excellent opportunity for an individual with proven commercial underwriting abilities.

As a Credit Ops Analyst in Card Lending Services, you will be underwriting new applications as well as existing corporate liability credit requests, with a strong focus on credit quality and risk assessment. You will work with commercial credit applications and build strong working relationships with internal partners such as Business Bankers, Business Development, and Risk Policy.

Job Responsibilities:

• Demonstrate the ability to spread business financial statements/tax returns, perform ratio analysis, complete risk assessment, and make sound credit decisions and recommendations via written and verbal presentations
• Experienced in supporting recommendations when challenged and in negotiating counteroffers, where appropriate
• Proficient in credit/lending transactions and analytical skill sufficient to enable independent underwriting of commercial requests for lines of moderate to large size and complexity with limited guidance required from immediate manager
• Exhibit strong analytical and problem-solving skills
• Proven ability to communicate verbally and in writing with internal and external customers and with various levels of management
• Collaborate effectively in a team environment
• Adopt the flexibility in adapting to changing volumes and areas of focus (new applications versus portfolio reviews versus initiation of collections, etc.)
• Investigate, recommend and initiate process improvements
• Possess accounting and finance knowledge, and commercial banking experience

Required qualifications, capabilities, and skills:

• Minimum one year commercial credit lending experience
• Commercial credit card lending experience
• Computer skills specific to Microsoft products and proprietary systems
• Bachelor's degree in a business-related discipline
• Successful completion of a major corporate bank commercial training program or the equivalent corporate banking/corporate finance or accounting experience

Preferred qualifications, capabilities, and skills:

• Ability to multitask using a computer and simultaneously provide customer support
• Master's degree in a business-related discipline
• Comfortable in a fast-paced, consistently changing environment
• Previous experience working in a Financial and Call Center
• Have a passion for helping people by solving problems, presenting, and explaining solutions

Panel Process:

All New Hires are required to complete and successfully pass the Panel Evaluation during training in order to obtain Lending Authority. The Panel Evaluation Process is a component of training that evaluates your ability to apply the learned JPMC Lending Philosophy. In addition to fulfilling all other expectations of the position, your continued employment with Chase will be contingent on successfully passing the panel evaluation.

Panel Process:

All New Hires are required to complete and successfully pass the Panel Evaluation during training in order to obtain Lending Authority. The Panel Evaluation Process is a component of training that evaluates your ability to apply the learned JPMC Lending Philosophy. In addition to fulfilling all other expectations of the position, your continued employment with Chase will be contingent on successfully passing the panel evaluation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.