Senior Manager of Site Reliability Engineering
JPMorganChase
Software Engineering
Bengaluru, Karnataka, India
Posted on Oct 10, 2025
Senior Manager of Site Reliability Engineering
Bengaluru, Karnataka, India
Job Information
- Job Identification 210671484
- Job Category Software Engineering
- Business Unit Corporate Sector
- Posting Date 10/10/2025, 08:14
- Locations Ground to Fifth Floor G&H Block, EMBASSYTECH VILLAGE-PARCEL 5 OUTER RING RD DEVERABEESANAHALLI VILLA, Bengaluru, IN-KA, 560103, IN
- Apply Before 24/10/2025, 09:00
- Job Schedule Full time
- Job Shift Day
Job Description
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.
As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Employee Platforms team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
Job responsibilities
- Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability
- Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
- Drives the adoption of site reliability practices throughout the organization
- Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics
- Drives a culture of continual improvement and solicits real-time feedback to improve the customer’s experience
- Ensures your team collaborates with other teams within your group’s specialization and avoids duplication of work where possible
- Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes
- Provides personalized coaching for entry to mid-level team members
- Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
- Supports the adoption of site reliability engineering best practices within your team
- Should complete SRE Bar Raiser Program
Required qualifications, capabilities, and skills
- Formal training or certification on Site Reliability concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
- Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls
- Experience leading technologists to manage and solve complex technological issues at a firmwide level
- Ability to influence the team’s culture by championing innovation and change for success
- Experience hiring, developing, and recognizing talent
- Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net, etc.)
- Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
- Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
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Experience with troubleshooting common networking technologies and issues
Preferred qualifications, capabilities, and skills
- Ability to code and demonstrate data fluency
- Ability to initiate and implement ideas to solve business problems
- Passion for learning new technologies and driving innovative solutions.
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