JPMorgan Wealth Management’s Self-Directed Investing platform empowers clients to take control of their financial future through intuitive digital experiences and robust investment tools. Our team is dedicated to delivering innovative solutions that drive engagement, satisfaction, and long-term client success.

As the Vice President, Investment Home Product Lead within JPMorgan Wealth Management’s Self-Directed Investing platform, you will be responsible for promoting strategy and execution for investment dashboard and navigation experiences in mobile and web. You will define problem statements, develop initiatives, analyze customer behavior, create a product roadmap, and manage a backlog of enhancements that increases client engagement, retention, and investment share of wallet.

Job responsibilities

• Own the strategy and execution for investment-led experiences within Investment Home product.
• Define and articulate problem statements based on client needs, business goals, and market trends.
• Analyze customer behavior, usage patterns, and feedback to inform product decisions and optimize experiences.
• Deliver and manage a product roadmap, ensuring alignment with business objectives and stakeholder priorities.
• Coordinate and lead product and go-to-market changes with partners in Technology, Design, Marketing, Operations, Risk, and Compliance to execute initiatives.
• Influence and gain buy-in from stakeholders through clear communication, strategic analysis, and presentation of recommendations.
• Monitor key performance indicators (KPIs) and use data to measure success and identify areas for improvement.
• Stay abreast of industry trends, competitor offerings, and emerging technologies in digital investing.

• Champion a client-centric approach, ensuring that digital experiences meet the evolving needs of investors.

Required qualifications, capabilities, and skills

• Bachelor’s degree required
• Minimum 5+ years of experience in product management, digital platforms, or financial services.
• Demonstrated success in driving strategy and execution for digital products or experiences.
• Strong analytical skills with experience in customer behavior analysis and data-driven decision making.
• Excellent communication, presentation, and influencing skills.
• Proven ability to collaborate and build consensus across cross-functional teams.
• Experience with Agile methodologies and product development lifecycle.
• Knowledge of self-directed investing platforms, investment products, and client needs.

Preferred qualifications, capabilities, and skills

• Experience in digital wealth management
• Prior leadership or people management experience
• Advanced degree or relevant certifications preferred

---

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

---

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

---

We are seeking a strategic and results-driven Vice President, Investment Home Product Lead, to join our team.