Security Operations Director
JPMorganChase
The Cybersecurity Vulnerability Management Response Team at JPMorgan Chase is responsible for the initial vulnerability assessment, impact analysis firmwide, risk assessment, and coordination of critical vulnerabilities affecting our global applications and infrastructure. Operating at the scale of JPMC, the team orchestrates responses that span the entire firm or target specific applications, always balancing risk with our ability to serve clients and customers worldwide.
As an Executive Director in Cybersecurity Vulnerability Management, you will provide strategic leadership and vision for the firm’s vulnerability management operations. You will drive the development and execution of global response strategies, ensuring the highest standards of security and resiliency across our technology estate. Your decisions and guidance will directly influence the firm’s risk posture and safeguard our clients, customers, and assets.
You will be a part of a high-performing team of experts, fostering innovation and collaboration across Cybersecurity, Technology, and Line of Business partners. Your role will be pivotal in shaping the future of vulnerability management at JPMC, leveraging threat intelligence, advanced analytics, and industry best practices to stay ahead of adversaries and evolving risks.
Responsibilities
As the Vulnerability Management Executive Director, you will:
- Set the strategic direction for vulnerability management operations, aligning with firmwide cybersecurity objectives.
- Oversee the assessment, research, and documentation of new vulnerabilities, ensuring comprehensive analysis and timely response.
- Lead the validation of proof-of-concept exploits and confirm mitigation/remediation activities.
- Provide executive-level risk analysis and exposure assessments to senior leadership and stakeholders.
- Define and approve firmwide remediation strategies and vulnerability ratings.
- Champion the development and global training of vulnerability management personnel, building a world-class team.
- Integrate regional operations in partnership with global leads, driving consistency and excellence.
- Foster innovation, continuously evolving the Vulnerability Management mission and capabilities.
- Represent the firm in external forums, engaging with industry partners, regulators, and vendors to advance our security posture.
- Collaborate with senior technology management, risk and control functions, and product owners to ensure alignment and effective execution.
Qualifications
- Minimum of 10+ years’ experience in Cybersecurity leadership roles, with deep expertise in vulnerability management or cybersecurity operations.
- Experience in incident management, cyber response methodologies, and command & control practices at scale.
- Knowledge of cyber scanning tools (Qualys, Aqua, Snyk, Crowdstrike) and security analytics platforms (Splunk, Jupiter Notebooks)
- Strong technical background, including Python development, database management (SQL, ORM, APIs), and experience with Agile methodologies and Jira.
- In-depth understanding of major vendor products/applications (Oracle, Adobe, Microsoft), including product lifecycle and release management.
- Exceptional strategic thinking, problem solving, and decision-making skills, with the ability to prioritize and manage complex initiatives.
- Demonstrated experience leading global teams in a large enterprise environment.
- Bachelor’s degree required; advanced degree preferred.
- Outstanding communication and stakeholder management skills, with the ability to influence at the executive level.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Operations Lead for Vulnerability Management Operations providing strategic direction and operational priorities.