Join J.P. Morgan Wealth Management and help shape the future of our Global Supervisory team. Make a meaningful impact by leading a talented group, collaborating with business leaders, and driving operational excellence. This is your chance to develop your leadership skills, contribute to strategic initiatives, and advance your career in a supportive, growth-focused environment. Be part of a team that values innovation, mentorship, and continuous improvement. Your expertise will help us deliver sophisticated solutions to meet our clients’ generational wealth management needs.

As an SM Support Manager in the Global Supervisory team, you lead a team of associates providing essential administrative support for investment sales activities. You collaborate with Supervisory Managers, drive process enhancements, and ensure operational efficiency. Together, we foster a culture of excellence, professional development, and continuous improvement. You will have the opportunity to grow your expertise and make a meaningful impact across our business.

Job Responsibilities

• Direct and oversee a team of associates, ensuring high-quality administrative support
• Collaborate with Supervisory Managers to coordinate and delegate tasks
• Identify and implement process improvements for greater efficiency
• Document and maintain administrative procedures to ensure compliance
• Set performance standards, monitor productivity, and hold team members accountable
• Recruit, hire, develop, and coach employees to build a high-performing team
• Lead training initiatives and onboard new team members effectively
• Deliver ongoing training and professional development for support staff
• Organize and prepare review materials for business units
• Represent the team in governance and change management meetings
• Provide regular updates to management on team progress and operational metrics

Required Qualifications, Capabilities, and Skills

• 5 years of proven experience in team leadership and people management
• 7 years of experience in the securities or investment industry
• Advanced knowledge of securities industry rules, regulations, and guidelines
• Strong ability to synthesize insights and communicate effectively, both orally and in writing
• Demonstrated personal initiative and achievement of challenging goals
• Proficiency in MS Excel, Word, Access, PowerPoint, and SharePoint
• Strong organizational, communication, and interpersonal skills
• Experience in training, coaching, and developing staff
• Ability to identify and implement process improvements
• Experience in preparing business review materials and reporting to management
• Bachelor’s degree or equivalent experience in a directly related securities industry position

Preferred Qualifications, Capabilities, and Skills

• Experience in global or cross-functional teams
• Track record of entrepreneurial leadership
• Experience in change management initiatives
• Ability to manage special projects and contribute subject matter expertise
• Experience in governance meetings and strategic planning
• Advanced reporting and analytical skills
• Experience in mentoring and coaching in a fast-paced environment

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans