Wholesales KYC Operations - Quality Control Associate
JPMorganChase
Sales & Business Development, Operations, Quality Assurance
Tokyo, Japan
Posted on Dec 16, 2025
Wholesales KYC Operation Quality Control (WKO QC) plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets.
As an Quality Control Associate within Wholesales KYC Operations in Japan, you will be responsible for managing the full compliance of Japan local regulation for New Onboarding, Renewals and Mid cycles. The Associate will be required to facilitate the review and calibrations with stakeholders.
Job Responsibilities
- Review Japan local regulatory requirements to ensure full compliance across all processes.
- Proactively address and resolve QA findings, implementing corrective actions as needed.
- Manage and coordinate internal and external audits, as well as regulatory examinations, including preparation, response, and follow-up activities.
- Liaise with relevant stakeholders to ensure audit readiness and maintain robust compliance standards.
Required qualifications, capabilities, and skills
- A working knowledge of KYC/Compliance/AML procedures and standards
- Knowledge of multiple client types (i.e. Corporates, SPV, Trust, F.I.’s. etc.)
- Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)
- Strong verbal and written communication skills in both Japanese and English
- Strong time management, organizational, relationship building skills
- Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)
- Prior experience of adhering to controls and compliance standards
- Ability to grasp/learn concepts and procedures quickly
- B.S. Degree or equivalent
Preferred qualifications, capabilities, and skills
- Knowledge of KYC & Client onboarding is preferred with at least 2-4 years’ experience
- Experience in Audit, Control, Risk, AML, and Research
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join WKO QC to protect our bank’s assets and reputation by ensuring top-tier regulatory compliance at every step.