We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Senior SRE/ Observability Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking Deposits 2.0 team, you play a crucial role in an agile team dedicated to enhancing, building, and delivering reliable, market-leading technology products in a secure, stable, and scalable manner. Your skills and contributions promote substantial business impact, and you leverage your deep technical expertise and problem-solving methodologies to address a wide range of challenges across various technologies and applications.

Job responsibilities

• Regularly provides SRE technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Develops secure and high-quality SRE tools that proactively monitors production and helps engineering teams debugs issues
• Drives decisions that influence the application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of focus
• Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies

• Adds to the team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Experience in Observability and SRE, Devops practices
• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Proven experience (8+ years) in full-stack software development, specifically using Java, spring based technologies in AWS / Cloud environment
• Demonstrable success in leading and managing software engineering teams, with a focus on individual growth and overall team performance.
• Strong knowledge of software engineering principles, design patterns, and best practices.
• Strong background in working with APIs (especially Open API), ensuring efficient communication and integration between different systems.
• Proven record of providing end-user support with excellent problem-solving abilities.
• Proficiency in Agile methodologies.
• Excellent intercultural, verbal, and written communication skills, with an emphasis on tactful delivery of opinions and feedback.
• Strong infrastructure knowledge required including Unix, Windows, networking and scripting.

• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

Preferred qualifications, capabilities, and skills

• Experience working at code level
• Enthusiasm for learning new technologies, with a focus on public cloud platforms like AWS, GCP, or Azure.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

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Drive SRE for significant business impact and tackle a diverse array of challenges that span multiple technologies and applications