Product Design Lead, Vice President
JPMorganChase
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
We are actively seeking an experienced and dynamic product design lead to join our award-winning Digital Markets Experience Design team.
As a Product Design Lead, Vice President in the Commercial and Investment Bank Digital Markets Team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
We are part of an exciting and growing global organization where you will enjoy frequent communication with project stakeholders and be an active player in a flourishing in-house design community.
Job responsibilities
Design and deliver engaging, user-centered experiences for B2B applications used by our institutional banking clients
Help grow and foster a high-performance design team by being accountable for overseeing the implementation of the standards across product suites, and be a champion for Design
Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
Actively participate in design strategy and product definition, roadmap planning in a multidisciplinary environment with product, design and tech partners
Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in user experience design or similar roles
Experienced in delivering design solutions in complex business domains, collaborating effectively with product, development, business, and technology teams.
Constantly pushing your limits and searching for opportunities to become better, and comfortable receiving feedback and critique, building on the ideas of others
Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Preferred qualifications, capabilities, and skills
Design leadership or managerial experience
Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Shape the future of user experience with strategic design initiatives that blend business needs and user insights.