Join a team where your expertise in risk and control management will help shape a proactive and sustainable environment for the Executive Office. You will collaborate with business partners to identify and address control gaps, support strategic initiatives, and contribute to a culture of continuous improvement. Grow your career in a dynamic setting that values integrity, innovation, and professional development. Your work will have a direct impact on the safety and success of our business.

As a Control Management Associate, you will be responsible for ongoing analysis of the business’s risk and control environment. You will identify significant gaps, escalate issues with urgency, and partner with the business to ensure timely remediation. Your role will include top-down risk analysis, real-time detection of control issues, root cause analysis, and support for remediation efforts. You will help ensure our business maintains a disciplined and sustainable end-to-end control environment.

You will work closely with stakeholders across the organization to perform end-to-end process walkthroughs, deep dives, and support the development of risk and control self-assessment documentation. This role offers exposure to senior leaders and the opportunity to contribute to the ongoing improvement of our control environment.

Job Responsibilities

• Partner with stakeholders to evaluate and analyze the business’s risk and control environment, identifying significant gaps and weaknesses.
• Determine the root cause of control breaks and escalate issues with a sense of urgency.
• Ensure controls are properly designed and operating effectively to support a proactive risk and control culture.
• Leverage proven evaluation strategies and sound change management protocols.
• Perform ongoing analysis of program-related data and develop ad-hoc reports to support business programs and strategies.
• Assist with the development and documentation of risk and control self-assessment mapping.
• Participate in end-to-end process walkthroughs and deep dives with assigned business units.
• Support remediation efforts to address identified issues in a timely manner.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree or equivalent experience.
• Minimum 3 years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business function.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with stakeholders across the organization.
• Excellent written and verbal communication skills.
• Attention to detail and ability to manage multiple priorities

Preferred Qualifications, Capabilities, and Skills

• Experience in developing and documenting risk and control self-assessments.
• Experience in process analysis and control design.
• Ability to develop ad-hoc reports and analyze program-related data.
• Experience supporting remediation efforts and change management initiatives.

This role may require a flexible work schedule to support business needs. Visa sponsorship is not available for this position.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans