Join us in shaping the future of digital identity and trust. Help us empower customers to access seamless, secure experiences. Be part of a team driving innovation to reduce fraud and build confidence in the financial ecosystem.

As Executive Director, General Manager of Digital Identity, you will be a key leader in the Trust and Security Organization, reporting to the Head of Identity. You will collaborate closely with the Product Lead for the externalization of digital identity and will be responsible for driving go-to-market strategy and commercialization, as well as working with partners to integrate our digital identity solutions.

Job Responsibilities

• Develop and execute comprehensive go-to-market plans for digital identity products, ensuring alignment with business objectives and market opportunities. (Go-to-Market Strategy)
• Lead the commercialization efforts, including pricing, packaging, and positioning to maximize adoption and revenue growth. (Commercialization)
• Identify, establish, and manage strategic partnerships to expand the reach and impact of Chase’s digital identity solutions. Work with partners to implement deploy our capabilities. This will include consulting with partners on technical aspects and implementation options. (Partnerships and Implementation)
• Work with industry partners, industry consortiums, and standards bodies to drive adoption, standardization, and scaling of Chase’s digital identity solution. (Industry Collaboration)
• Collaborate with product, engineering, design, marketing, and other teams to ensure successful delivery and adoption of digital identity solutions. (Cross-Functional Leadership)

Required Qualifications, Capabilities and Skills

• Proven experience in go-to-market, commercialization, partnerships, or sales enablement roles within digital identity, cybersecurity, or related technology sectors.
• Strong understanding of digital identity technologies, industry standards, and regulatory requirements.
• Excellent leadership, communication, and stakeholder management skills.
• Bachelor’s degree required.

Preferred Qualifications, Capabilities and Skills

• Advanced degree such as an MBA.
• Demonstrated success in launching and scaling technology solutions, preferably in regulated industries.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans